High School Security Services

Andrea Reñe Castañeda

***** **** ***** **. ****: 720-***-****

Las Vegas, NV 89183 ****************@*******.***

Qualifications & Skills:

Effective communication and organizational skills

Proven ability to quickly identify problems and implement practical solutions

Noted for ability to manage multiple projects and tasks simultaneously

Demonstrated ability to learn and utilize new methods, systems, and procedures

Fluent in Spanish, including verbal and written communication

Education: June 1995 – June 2001 Mount San Antonio College

A.S. in Child Development

Aug. 1992 – June 1994 Mount Saint Mary’s College

General Courses

Sept. 1987 –June 1991 Bassett High School

High School Diploma

Professional History:

Dec. 23, 2012 – Dec.2,2021

Denver Health Authority

Handle high call volume and take emergencies. Answer Emergency line and call out for all emergencies that the hospital has. Doing these simultaneously while doing the emergencies in a quick and timely manner. Added data to our visual board for staff to see how we are doing as a whole. Dealt with HIPPA and confidentiality of Patients. Was trained how to Protect a high risk or assault victim identity while in the care of the hospital. We do Patient Information as well as any other thing that is asked of us. As of recently we now are part of the scheduling team, we do not schedule, however we do cancelling and make the chart ready for the schedulers to make appointments for the patient.

Sept 2012 – Dec 2012

Denver Health and Hospital Authority

Worked through a temp to hire company with Denver Health. After completing the required hours for the temp agency, I was hired on permanently.

July 2010- Dec 2011 C.S.G TAS ADT Security Services Aurora, CO

Answered incoming calls help customers reset and disarm alarm panels create work orders transfer calls to appropriate departments

March 2010 – July 2010 E.D.O, ADT Security Services Aurora, CO

Emergency dispatcher Outbound, receive alarms and advice the facilities of their situation, reset alarms.

Primm Valley Casino Resorts

Answered high volume of incoming calls. Helped guests with room problems, Dispatched engineers to rooms needing repair also did room reservations

Other Skills: Spanish communication

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