ISHMEET KAUR

+1-437-***-**** adx632@r.postjobfree.com Location: Kitchener, N2N3E6, ON

Summary

Seeking a position in your company to expand my skills and expertise while contributing to the organization.

SKILLS DETAILS

●Communication Skills (Multilingual) - Fluent in English, Hindi, and Punjabi languages.

●Teamwork - Excellent team player with a focus on collaboration, team building, and customer relations.

●Money Math Skills - Responsible for handling cash at Point of Sales (POS) and Telephone orders.

●Additional skills: Punctuality, Adaptability, Positive Attitude, and ability to carry heavy-weight items.

●Prioritization, Multitasking, and problem-solving abilities in a fast-paced environment.

●Experienced with Microsoft Office (Word, Excel, PowerPoint) on Windows OS.

●Able to work in cold environments and stand for long periods.

EDUCATION

●Pursuing a diploma in marketing at Conestoga College, Kitchener downtown campus.

●Completed Bachelor of Commerce from GGSIPU (Guru Gobind Singh Indraprastha University), Delhi in India.

EXPERIENCE

Customer Service Representative

Web Infomatrix Pvt Ltd (Janakpuri) (March 2021 to March 2022)

Answers customer inquiries for six key accounts.

Improves customer satisfaction and provides appropriate information.

Performs online troubleshooting.

Assist with new employee training, documenting, and maintaining records.

Restaurant server

Vinayak Restaurant, Shahdara, India (April 2022 to October 2022)

Provided positive customer experience with fair, friendly, and courteous service.

Take orders and serve food and drinks.

Clean and sanitize dishes, cookware, and utensils.

Answer inquiries about the menu and comply with the wishes of the guest.

Grocer

Vishal Mega Mart, Shahdara, India (November 2022 to April 2023)

Provided positive customer experience with fair, friendly, and courteous service.

Registered sales on the cash register by scanning items and totaling customers’ purchases.

Resolved customer issues and answered questions.

Restocking, Refilling, and Facing the products.

Volunteer (Food Pantry: Sikh Temple)

Gurudwara Shri Guru Singh Sabha, Shahdara, India

Responsible for food sorting and categorizing perishable and non-perishable food donations.

Helped in Vegetable prep, cleaning, dishwashing, and food distribution.

Certificates

•Salesforce for Marketers

•Customer Service: Problem-Solving and Troubleshooting (NASBA)

AVAILABILITY (40 hours per week)

Wednesday, Thursday, Friday, Saturday, Sunday (All time)

Monday and Tuesday – Evening and Night

Contact this candidate