Inside Sales Business Development
Resume:
JUSTIN K. BLAIR
****.*****@*****.***
Austin, TX
SUMMARY
Experienced and highly motivated technical and consultative SaaS sales professional. Demonstrated history serving as a reliable, calm, key member of busy inside sales teams and going above and beyond to assist customers and clients with genuine empathy, curiosity, and creative problem-solving.
EXPERIENCE
Enterprise Business Development Representative
Zilliant 2021-Present
Engage in high volume, targeted inbound and outbound communication with C-suite and leadership team members of prospective enterprise clients
Continuously assess and triage client and potential client needs via high-level active listening and problem-solving
Collaborate and strategize with inside sales team members on a daily basis to develop short and long-term initiatives aimed at simultaneously increasing client satisfaction and retention while ensuring company profit growth
Engage in ongoing learning and self-education regarding relevant market trends/events and technological advancements to be in the best position to speak knowledgeably to clients
Client Associate Representative
Zoe Financial 2020-2021
Guided potential clients through complicated financial planning, matching, and buying process with the goal of best meeting their needs and interests
Maintained continuous communication and follow-up with active clients to ensure satisfaction and assist with any new issues or changes to their financial planning needs
Personally responsible for a 20% increase in general customer satisfaction and responsiveness rate during time with the company
Account Executive
Medici Technologies 2019-2020
Joined telemedicine software startup as one of the original sales team members brought in to sell and consult on a new platform allowing medical providers to engage with patients virtually
Corresponded with physicians and veterinarians daily to develop in-depth understanding of their practices, needs, and COVID-19-related challenges
Regularly provided product consultations and demonstrations to prospective and active clients
Maintained ongoing relationships with clients to assist with product implementation and usage or triage any logistical or technological issues
Assisted in contract negotiations with medical practices and stayed up to date on current and quickly evolving telemedicine laws and procedures
EDUCATION
John F. Kennedy University: Master’s Degree, Sports Psychology
Northeastern University: Bachelor of Arts Psychology
ADDITIONAL SKILLS
Salesforce, Hubspot, NetSuite, MS Office Suite, Google Suite, Adobe, Zoom, Slack, SalesLoft, DemandBase, and ZoomInfo, conversational Spanish fluency
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