Customer Service Entry Level
Resume:
Miami Gardens, FL *****
*******.**********@*****.**
m
SUMMARY
Goal-oriented and successful at
closing sales and satisfying
customers. Stays on top of
changes in marketing, customer
purchasing and service standards.
Continuously meets and exceeds
sales objectives. Creative in
overcoming obstacles and
satisfying challenging customers.
Customer-oriented sales
professional with more than half a
decade of experience building
relationships, cultivating
partnerships and growing profit
channels. Strategic-thinking leader
with expertise in expanding
network connections, persuasively
introducing products, territory
development and revealing
customer needs to deliver
solutions. Highly-motivated
employee with desire to take on
new challenges. Strong worth ethic,
adaptability and exceptional
interpersonal skills. Adept at
working effectively unsupervised
and quickly mastering new skills.
Ambitious, career-focused job
seeker, anxious to obtain an
entry-level Manager position to
help launch career while achieving
company goals.
Roberto Molina
Perez
EXPERIENCE
May 2023 - Current
Car Salesperson AutoNation Ford Miami Gardens, TX November 2018 - February 2022
Head Coach and Salesperson Ready Steady Go Kids Tianjin, Tianjin January 2014 - July 2018
Assistant Art Director & Entertainer Spectrum Dance Company Moron, Ciego De Avila
Showcased vehicle features and took customers on test drives in local area.
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Explained differences between models to clients, comparing and discussing capabilities and features.
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Collaborated with prospective customers over phone and email to schedule sales appointments.
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Educated customers about sales processes, warranty requirements and service standards.
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Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
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Responded to inquiries from potential customers via email and telephone.
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Followed up with customers to build long-term relationships and successful referrals.
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• Greeted customers to determine wants or needs.
Watched for and recognized security risks and thefts to prevent or handle situations.
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Recommended merchandise to customers based on needs and preferences.
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Guided team through difficult situations, player injuries and tough losses.
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• Ran drills and fitness circuits to improve athletes' coordination and skills. Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
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Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
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Collaborated with peer and parent liaisons to achieve program growth while managing coaching development.
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Improved player health by optimizing nutritional plans and recommending enhanced life choices.
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Reviewed and approved designs, artwork and content developed by creative team.
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• Created series of rough sketches for review, revision and approval.
• Brainstormed with team members and special project managers to SKILLS
• Event Networking
• Schedule Management
• Customer Service
• Consultative Techniques
• Relationship Building
• Staff Training
• Team Collaboration
Verbal and Written
Communication
•
provide unique concepts and designs.
Collaborated with creative design team to complete projects on tight deadlines.
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Acted as senior lead to creative partners on photography and film shoots.
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Designed new on-brand visual elements to effectively convey concepts and messaging.
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Maintained accurate specs by adhering to print and art specification standards.
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• Created custom illustrations or other graphic elements. Developed and communicated industry-leading creative concepts consistent with brand.
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Used Adobe Photoshop and Adobe Illustrator to create variety of graphic designs.
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Translated marketing objectives into creative strategies, designs and plans.
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• Presented final layouts to clients for approval. EDUCATION AND TRAINING
June 2003
Electronic Technician Electronics Equipment Installation And Repair Candido Gonzales Morales, Cuba
June 1999
High School Diploma
Pepito Mendoza, Cuba
Some College (No Degree) Deep Learning Through Alternative Pedagogy
Queensland University, Australia
LANGUAGES
Spanish:
Native/ Bilingual
English:
Professional
French:
Limited
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