Customer Service Data Entry

VICKI PEASTER

Oakley, MI · 989-***-****

· ************@*****.*** ·

Energetic and personable, seeking a full-time Front Office Assistant position.

EXPERIENCE

JAN 2022- OCT 2022

FRONT DESK RECEPTIONIST, clarkson eyecare

This job entails working with patients to schedule appointments, verifying insurance information, keeping detailed and organized notes, sending referrals, and data entry. Experience with vision billing and E360

FEB 2013- PRESENT

SENIOR TEAM LEADER, origami owl

Providing excellent customer service through follow-up calls, placing orders, keeping inventory records, and scheduling events and meetings.

MARCH 2021- DEC 2021

FRONT OFFICE ASSISTANT, karu medical

This job entails working with patients using a multi-line phone system, scheduling appointments, verifying insurance information, keeping detailed and organized notes, and data entry. This job provided training for Phreesia and Allscripts.

JAN 2020 – MARCH 2021

FRONT OFFICE LEAD, OBGYN HEALTH CARE ASSOCIATES-HURLEY

This job entails working with all patients using multi-line phone system, fax machine, copier, scheduling appointments for multiple doctors, verifying insurance information, referrals, prior authorizations, Opening Day procedures, Closing Day Procedures, Balance Drawer. This job provided trading for EPIC.

EDUCATION

2010

MIBOA CERTIFICATION, ross medical education center

Medical coding and billing, and office management

SKILLS

Outstanding Customer Service

Strong Computer Skills

Fast Learner

Excellent Organization

CERTIFICATIONS

E360 certified February 2022

Epic Registration Training completed February 2020

MIOSHA Workplace Safety

Michigan AMT Society

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