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Customer service/ Pharmacy Technician

Location:
Dillon, SC
Salary:
65,000
Posted:
July 07, 2023

Contact this candidate

Resume:

Erica Commedo

Dillon, SC *****

adx5t0@r.postjobfree.com

+1-843-***-****

I am an ambitious and hardworking individual with strong customer service and tasks-oriented skills. I am currently a dedicated healthcare professional with over 16 years of experience in retail and community pharmacy environments. I am pursuing other career opportunities that will help me achieve an established career goal that utilizes my previous work experience and education in general psychology.

Willing to relocate: Anywhere

Work Experience

Certified Pharmacy Technician

CareSouth Carolina - Caresouth Carolina, Bennettsville January 2016 to Present

Assist the pharmacist in the completion of each day’s tasks, maintaining an awareness of current market medications and their use; count, measure, dose out, and prepare medications for pick-up; select the appropriate medication container and apply the prescription label; make daily calls to patients to inquire about medication routine and ask if they have any questions regarding medications or medication schedule; contact doctors as patient questions or issues arise; contact insurance companies and prepare insurance claim forms; maintain patient profiles and records; correctly organize weekly shipments of medications on the pharmacy shelves and notify the pharmacist when medications are low; process transactions quickly, ensuring accuracy while utilizing the computerized point of sale system to complete both credit and cash transactions.

Certified Pharmacy Technician and Inventory Specialist CVS Pharmacy - Dillon, SC

February 2007 to February 2016

Similar work duties as current job; correctly organize weekly shipments of medications on the pharmacy shelves and notify the pharmacist when medications are low; process and maintain orders of supplies and drugs for pharmacy; process returns, damages, transfers, and warehouse ordering; maintain IARS and other files.

Cashier

Zaxby's, Dillon

September 2005 to February 2007

Assisted customers while creating a positive atmosphere by greeting all patrons and providing a pleasant experience; took customer orders in-person and via telephone; processed transactions quickly, ensuring accuracy while utilizing the computerized point of sale system to complete both credit and cash transactions.

Education

Master of Science in General Psychology

Walden University

May 2019

Bachelor of Science in General Psycholog

Walden University

March 2016

Skills

• Decision Making

Ability to Multitask

Effective Time Management

Fast Learner

Adaptability

Communication

Customer Service

Highly Organized

Highly Motivated

• Pharmacy Technician Experience

• Typing

• Cash Handling

• Medical Terminology

• Insurance Verification

• POS

• Order Entry

• Computer Skills

• Data Entry

• HIPAA

• Microsoft Word

• Phone Etiquette

• Clinical Pharmacy Experience

Certifications and Licenses

Pharmacy Technician Certification

Pharmacy Technician License

Assessments

Administrative assistant/receptionist — Expert

September 2021

Using basic scheduling and organizational skills in an office setting Full results: Expert

Data entry: Attention to detail — Highly Proficient May 2022

Maintaining data integrity by detecting errors

Full results: Highly Proficient

Customer focus & orientation — Proficient

May 2022

Responding to customer situations with sensitivity Full results: Proficient

Protecting patient privacy — Highly Proficient

May 2022

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Customer focus & orientation — Proficient

May 2022

Responding to customer situations with sensitivity Full results: Proficient

Workplace safety — Proficient

May 2022

Using safe practices at work

Full results: Proficient

Sales skills — Proficient

May 2022

Influencing and negotiating with customers

Full results: Proficient

Customer service — Proficient

May 2022

Identifying and resolving common customer issues

Full results: Proficient

Sales skills — Proficient

May 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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