Wanda Parker
Jackson, MS 39213
Email: adx5ss@r.postjobfree.com
Home: 769-***-**** – Cell: 501-***-****
To acquire a challenging position, where my proven management/leadership abilities and teambuilding skills can be used to accelerate the advancement of an organization.
EDUCATION:
Jan. 2012 – May 2012 Hinds Community College
Business Administration
EXPERIENCE:
Walmart Retail Corporation – Jackson, MS – January 2010 – Present
Merchandise Supervisor
Supervise/Schedule Employees
Ensure customer service
Enforce and follows company policies/regulations including safety and security
Delegate daily assignments
Coordinate merchandise shipments
Tracks/maintains a list of inventory items
Exhibits a professional relationship with employees and customers
Monitors the operation of the store and assists the manager in identifying and solving present
and potential problems
Williams Courier Services – Byram, MS – April 2000 – January 2010
Operations Manager/Dispatcher
Provided operational leadership to the operations staff/driver team
Supervised employees
Managed and coordinated vehicles/routes for drives to provide responsive customer services
Ensured efficient and consistent scheduling routes for multiple states
Provided hands on support to operations staff to ensure team was productive and worked collaboratively with others
Handled customer accounts
Provided support to driver teams to ensure they delivered excellent service to customers
Encouraged and recognized superior performance
Handled performance concerns
Prioritized/delegated short term tasks and objectives
Ensured policies were being applied in a fair and consistent manner
Key Skills:
Certified Management Training Award
Ability to prioritize and remain focused
Works well with or without supervision
Good interpersonal and professional communication skills
Skilled at learning new concepts quickly
Good time management and analytical skills