Customer Service Data Entry

PHILIP CHIKA OBI

KENT M** *NA 074******** **************@*****.***

Summary: Empathetic Health/Support worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for clients. Offers care with flexible learning approach for patients. Experience in hospital and community settings providing guidance and encouragement to patients through physical and emotional support.

SKILLS

Effective communication skills

Organisational skills

Administrative/Data entry

experience

Handling complex vulnerable

people

Public Health Certifications

Leadership

Compassionate

Understanding

WORK EXPERIENCES

Workie, Kemsley Recycle Centre (Machine Oprator) UK Nov, 2022 -2023 Morrison Ditribution Centre (Picker) UK

INTERNATIONAL CONTAINER TERMINAL SERVICES NIGERIA LTD, (Gate Clerk) 2021-2022

Duties: Performed equipment inspections on trailers, chassis, containers, and performs basic computer skills while performing excellent customer service support at the terminal.

Youth and Women Empowerment Centre- (Health Support Partner (Part-time)Jan 2013 – SEP 2022

Supported partner to ensure that their service users living with HIV in adhered to their prescribed treatment ans care plan

Ensured they took their medications.

Ensured they attended their clinic appointments.

Collected medications for patient from pharmacy if they unable to attend the clinic

Ensured they understood information disseminated in the clinic concerning their treatment.

Provided emotional support, companionship and encouraging them to live

"Positively"

Optimal diagnostic Laboratory, Nigeria Laboratory Assistant, Jan 2020- August 2022

Collected blood samples from patients.

Screened hepatitis and other related blood laboratory tests.

Administered hepatitis vaccinations to patients. Virial Hepatitis Association of Nigeria, volunteer/zonal coodinator Feb 2008 - 2022

Registered patients, and manged confidential data.

Quality Assessment of entered forms.

Collation of periodic data from different thematic units within the centre.

Participated in the monthly update of indicator report tracker.

Participate in periodic data quality assessment, general reports and routine data extraction as required such as NigeriaQual and Radet.

Training of new staff

Excellence Foundation International (EFI), Nigeria. (volunteer) Jul 2007 - Feb 2008

Worked in different unit of the laboratory as a Medical Laboratory Assistant.

Test costing and sample collection, documentation of results.

Blood grouping and cross matching at the blood bank.

Macroscopy and microscopy of blood, stool, and urine sample. Additional Experience : Youth Member/Leader/President of Youth Fellowship For over 8 Years

Duties

Regularly monitored and reviewed the quality of the local youth work provision. Planned, Organized and ran arts-based activities,

Planned, Organized and ran community/environmental projects, Planned, Organized and ran residential activities, outdoor education and sporting activities.

Supported young people in different settings, including outreach work. EDUCATION

University of Jos, Nigeria - Bachelor’s degree in Bio-Lab Technology Science 2008- Nov 2014 REFERENCES AVAILABLE ON REQUEST

Contact this candidate