Customer Service Representative
Resume:
Jazmyn Simmons
Phoenix, AZ *****
*****************@*****.***
To obtain gainful employment in a full time position within a warehouse or office setting environment Work Experience
Customer Service Representative (WFH)
Turo - Tempe, AZ
August 2022 to March 2023
• Investigate and resolve assigned auto physical damage claims
• Resolve Turo claims with speed and accuracy and high commitment to quality
• Coordinate claims processing with Turo's third party vendors
• Actively contribute to continuous improvement in Turo's processes for claims handling, strive to make Turo's organization a leader in customer service and cost management
• Be an active contributor to Turo's claims department and a revolutionary culture pioneer RECYCLING SORTER
SA RECYCLING COMPANY
October 2021 to July 2022
contractor position)
This was a temporary position working in the sorting department
• Separating recyclable items from non-recyclable items
• Equipment monitoring (i.e. conveyor belts & crushing machines, etc.) US WEST COLLECTION
SKIP TRACER
March 2021 to September 2021
3/21- 9/21
• Locating delinquent debtors using various search methods,
• Submitting legal referral to senior collectors for further actions.
• Creating daily production reports for senior staff. WFH Customer Service Representative
Teleperformance
August 2020 to January 2021
• Handling inbound payment requests and making outbound collection calls
• Setting up consumer promise to pay schedules
• Educating consumers on their car finance and interest charges. Education
DIPLOMA
MAYA HIGH SCHOOL - Phoenix, AZ
August 2016 to May 2020
Skills
• Data Entry, Microsoft office programs, Internet/social media navigation savvy. Inbound & outbound call center as well as face to face customer service experience, cashiering, Skip tracing and warehouse experience
• Customer support
Certifications and Licenses
Food Handler Certification
Contact this candidate