General Manager Customer Care
Resume:
F
Joel Files
**********@*****.***
Hewitt, TX 76643
SUMMARY
Customer-oriented General Manager with 21 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Seasoned General Manager with proven business acumen and [Number] years of comprehensive experience. Polished in maintaining budgets and creating and implementing successful policies and procedures. Analytical and diligent professional committed to improving operational efficiency and maximizing profitability. SKILLS
Sales team development
Supervision and training
Cross-functional team management
Performance improvements
EXPERIENCE
General Manager
Hewitt, TX
VSP Vision Care/ Nov 1999 to Current
Enhanced operational performance by developing effective business strategies, systems and procedures.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Assistant Shop Manager
Corpus Christi, TX
Core Laboratories/ Feb 1996 to May 1999
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
EDUCATION AND TRAINING
Some College (No Degree): Occupational Safety And Health Texas State Technical College - Harlingen
Waco, TX
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