Steven Westbrook
General Manager
Key Responsibilities
Oversaw 2.8-million-dollar store operations
Provided protection of assets and expense management
Managed a staff of 52 and part time employees well as four management staff
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323 E Dorcus St Roland, OK
2014- 2016
McDonalds Best Operations Inc - Asheville, NC
Restaurant General Manager
Key achievements
Improved efficiency and quality of service in the restaurant
Boosted employee satisfaction through good management
Key Responsibilities
Oversees the restaurant's everyday activities
Guarantees efficiency of all areas of business, particularly product preparation and handling, and customer services.
Maintains restaurant and support, and ensured that inventory control, were in conformity with company guidelines.
Summary
A results-driven Restaurant Manager who is seeking a management position in the food service industry. I am dedicated to offering an implausible guest experience to every customer so they will continuously to support any establishment I work for. Teamwork and communication are the cornerstone to a successful business.
Key achievements
Increased employee efficiency
Improved company supply chain management process
Work Experience
May 2021 to present
Wendy’s of Roland Okla
General Manager
ServSafe Certificate
Certifications and
awards
1984-1987
USMC Pearl Harbor Hawaii
Marine Security Force
Key achievements
Streamlined restaurant operations
Introduced an efficient employee training program
Improved employee satisfaction
Key Responsibilities
Developed and maintained all staffing levels
Recruited, hired and trained new managers for Asheville and Greenville branches
Provided mentorship
Implemented KFC training systems and trained employees on usage.
2002 - 2014
JRN INC. (KFC) Asheville, NC
Implementation Coach – Assisted area and regional coach
Key Responsibilities
Offered security forces for tactical weapons.
Offered fast response - expeditionary anti-terrorism security forces.
Key Achievements
Maintained security for strategic weapons and important national assets.