Customer Service Administrative Assistant

KAREN SPRAKE

*** * ******** ***., ****, NC ***** 919-***-**** ********@*****.***

I have been disabled since 2001 and was working part time for Uhaul until I retired to babysit and homeschool my granddaughters. I'm finished with that now and am looking to supplement my income. I enjoy working with people and procuring solutions to their problems or just assisting them with any help they may need. Data Management

Multi-line phone talent

Customer service

Credit card processing

Budgeting and finance

Data entry

MS Office proficiency

Interpersonal and written communication

Strong verbal communication

POS systems expert

Extremely organized

Quick learner

Administrative support

Receiving support

Document scanning

Conflict resolution

Complaint resolution

Creative problem solving

Report preparation

Good listening skills

Computer proficient

Professional telephone demeanor

Account management

Self-motivated

Powerful negotiator

Clerical support

Business/Accounting - Associate of Applied Science 2007 American Intercontinental University Atlanta, GA

High School Diploma 1978

Stafford High School Stafford Springs, CT

Customer Service Representative May, 2017 to July, 2019 Uhaul Phoenix, AZ

Assisted customers with problems with their reservations, helped make reservations, took payments, requested refunds, took payments for storage units, helped reserve storage units

Administrative Assistant October, 1999 to December, 2001 Benchmark Management Group, Inc. Myrtle Beach, SC

Assisted the President of the company with customer calls and problems. Scheduled Homeowner Association Meetings, took minutes and published minutes Scheduled the Presidents meetings with customers, HOA board members, outside vewndors Scheduled maintenance repairs

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Contact this candidate