Customer Service Data Entry

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TEACHING PHILOSOPHY

_PROFILE I Believe:

* In teaching with positive reinforcement and consttuctive criticism

rather than humiliation.

* In giving every student kindness, respect, honesty, encouragement,

guidance, humor, and trust.

* In recognizing a student’s potential rather than limitations.

* In individualizing my instruction to best help each student.

* In not just being a teacher, but a mentor.

* In believing in students, even when they don’t believe in themselves.

* In imagination, creativity and the ability to improve upon one’s self,

which lie within each of us.

* In the idea that to be a good communicator is to be a good listener.

* Patient listener who fully focuses on speakers, employs

appropriate empathy, and possesses a genuine desire to

serve others.

* Unique ability to relate to others irrespective of their

aptitude, gender or cultural diversity.

* Sound decision-making skills; noted for cooperation,

fairness, and respect toward management, coworkers,

and customers.

* Strong time management skills; able to carry multiple

projects from inception to completion and meet

demanding deadlines.

loping their physical, mental, and psychological well-

to meet future challenges. Plan, organize, and manage activities of students individually or in small groups to help them master

zs. Coordinate instructional efforts with teachers.

* Teaching — Caring, dependable individual who enjoys working with students in di

beii

idieteves lean CORCEDIR SERHEBEd be

reinforce learning concepts presented by

* Customer Service — Provide outstanding service by building positive rapport with people of diverse backgrounds and cultures. Deal with

difficult customers and respond effectively to specific behaviors. Ensure appropriate changes are initiated to resolve customers issues.

* Organization — Organized, detail-oriented, and hardy

knowledge, increasing personal development.

ng individual with sound time management skills and a desire to further

* Administration — Able to accurately keep records and convey information so others can understand. Maintain financial or accounting

records by balancing cash register. Perform data entry for IT department. Provide directory assistance and route calls to cortect

departments

* Technology — Working knowledge of computers and business software (Microsoft Windows, Word, PowerPoint, internet, email, and

social media,.

EXPERIENCE

CROWLEY ISD, Crowley, Texas — Substitute Teacher 2019-Present

* On short notice, review and implement coursework for absent teachers in a variety of subjects.

* Take attendance, explain work and homework assignments, and maintain classroom in a helpful and professional manne.

* Supervise students throughout the school day, inside and outside the classroom, including lunchroom, bus, and campus areas.

* Inform teachers of special needs or problems of individual students.

FORT WORTH ISD, Fort Worth, Texas — Teacher Assistant 2009-2020

* Assisted in the classroom and reinforced instruction to the students under the direction of the teacher.

* Aided teachers with preparing instructional materials and classroom displays while maintaining a neat and orderly

* Managed student behavior by intervening in crisis situations and guiding students to adjust behavior as needed.

BRUCE SHULKEY ELEMENTARY SCHOOL, Fort Worth, Texas — Tutor 2008-2011

* Worked with students to increase motivation, providing consistent reinforcement to learning, continuous assessment of level of

functioning, and feedback to students for all learning activities.

* Learned and adapted to each student’s special medical, physical, communicative, and emotional needs.

EDUCATION

EVEREST COLLEGE, Fort Worth, Texas — Associates of Applied Science in Business Administration

TARRANT COUNTY COLLEGE, Fort Worth, Texas — Mécrocomputers/ Clerical Cluster Certificates

MIDLAND COLLEGE, Midland, Texas — Child Development Studies

VOLUNTEER

AMERICAN READS z 2007-Present

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