Customer Service Business Development
Resume:
SM
SAMORY
MCQUEEN
Customer service
representative
***** ********** **, **** ********, CA,
United States, 92530
Samory **********@*****.***
Security Operating Procedures means the procedures produced by the Technical Systems Owner defining the principles to be adopted on security matters, the operating procedures to be followed and personnel responsibilities. Professional Experience
Education
Key Skills
Security of operations IT Allied Universal July 2022 - September 2022 Security Operating Procedures means the procedures produced by the Technical Systems Owner defining the principles to be adopted on security matters, the operating procedures to be followed and personnel responsibilities. Business development customer representative Adt security July 2021 - August 2022 In general, business development entails lead generation, researching and identifying potential clients, or communicating to customers interested in an organization's products or services. This involves conducting market research, analyzing data, and using various lead generation tools.
Coordinate with cross-functional teams to identify process gaps and develop solutions, resulting in [result], [result], and [result] Achieve average [customer service ratings of 87%], [13% higher than the company average] Door to door representatives sales Solar energy partners Present Selling solar cold calling
Exceed customer satisfaction goals by [15%-30% month over month] and identify opportunities to improve the customer experience Managed [#] projects valued at [$] to oversaw dynamic project teams comprised of [personnel], and ensured on-time and on-budget completion
Build, manage, and develop a [type] team comprised of [#] personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures High school diploma in Computer science Wilson high school at Long Beach January 2016 - December 2019 Computer science
Customer service
Cold calling
Door to door sales
Management skills
Information technology
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