Jorge Villa
*************@*****.*** 909-***-****
Summary
Goal oriented Team Leader with proven leadership experience. Devoted to customer satisfaction with memorable experience. Highly motivated with the desire to take on new challenges. Strong work ethic, adaptability with exceptional interpersonal skills. Skills
Coaching and Mentoring Quality Improvement
Teamwork and Collaboration Team Supervision
PPE Compliance Experience In Leadership
Problem-Solving Relationship Building
Leading Team Meeting Training and Development
Experience
Team Lead
1/2014 – 12/2022 DHL Supply Chain Redlands, CA
Motivated and empowered team members to build customer satisfaction
Determined consumer needs to provide products and services appealing to larger markets
Helped mitigate and resolve data issues by analyzing situation and implementing appropriate controls
Worked closely with human resources to support employee management and organizational planning
Offered training support to keep team members motivated and working toward objectives
Delegated daily tasks to team members to optimize group productivity
Set specific goals for projects to measure progress and evaluate end results
Kept work areas clean, neat and free of safety hazards to maximize efficiency
Maintained positive working relationship with fellow staff and management
Worked together with other supervisors to coordinate operations and activities within or between departments
Education
High School Diploma 2003-2007
Colton High School Colton, CA