Scrum Master

Titilola Salako PMP, SSM

Atlanta, GA ***** 770-***-**** *************@*****.***

Scrum Master Business Analyst Product Owner/Product Manager Professional Summary

Experienced Project Management Professional (PMP) with a successful track record in delivering strategic initiatives using both Agile and Waterfall methodologies across diverse domains. As an Agile-focused Scrum Master and Business Analyst, in Agile Software Development, I possess meticulous attention to detail, critical thinking abilities and proficiency in project tracking and coordination. My goal is to deliver projects on time and with precision, while understanding complex project objectives and e ectively managing stakeholder expectations. I excel at managing multiple collaborations, proactively identifying and resolving issues, and fostering excellent communication and interpersonal relations. Furthermore, I continuously evolve my technological skills to stay at the forefront of industry advancements. Certifications

SAFe Scrum Master - SSM

Lean Six Sigma Yellow Belt

Project Management Professional - PMP

SAFe Product Owner Product Manager - POPM (In process) Core Skills

Azure DevOps (ADO) • Jira • Confluence • Scrum and Kanban Boards .• Microsoft O ce – Excel • Word • PowerPoint • Visio Relational Database Management System (RDBMS) - Oracle DB • SQLServer • MySQL • Tableau Mock-up/Wireframes – AWS Draw.io • Microsoft Visio • Balsamiq • UML SDLC Methodologies (Agile and Waterfall) • Software Testing Life Cycle (STLC) • Requirement Traceability Matrix (RTM) Root Cause Analysis (RCA) • Change Management • Data Dictionary • Metrics • Velocity/Capacity Planning • Agile Poker Exposure to HTML • XML • SQL • JAVA •JavaScript • Python • Swagger • AWS • JSON file • API • POSTMAN • SaaS • PaaS • IaaS. Distinctive Advantage

Committed • Understanding of Agile Principles and Values • Scrum Framework • Facilitation • Coaching and Mentoring • Conflict Resolution • Servant Leadership • Continuous Improvement • Technical Knowledge • Collaboration • Time Management • Communication • Empathetic • Analytical & Critical Thinking • Organization Work History

Scrum Master January 2021 - Current

Anchor Home, Inc. Timonium, MD

Anchor Home, Inc. (AH) is a health/human services organization, providing support to individuals with intellectual and developmental disabilities.

Role -

As Scrum Master for AH, my role is to facilitate the planning, integration and delivery initiative. My focus is leveraging Agile principles and values to enhance AH’s business value. I work closely with stakeholders to understand their goals and objectives for the transformation. We identify areas for improvement and determine the technology solutions that would best support these goals. So as a servant leader, I facilitate collaboration, create an environment that fosters transparency and continuous improvement and ensure the integration of these solutions, enabling my teams to work e ciently to deliver high-quality solutions.

Also, I focus on delivering tangible business value through aligning the transformation initiative with AH’s strategic objectives and ensuring the implemented solutions truly meet the needs of my stakeholders. Systems: ICM ( for Electronic Health Records), Divvy, Center ( for Real-time Expense Management), Microsoft O ce 365

(for Productivity), Nextiva (Communication).

Responsibilities –

● Conduct interviews, send out questionnaires, facilitate JAD workshops with AH users to identify and document business problems, define the business values, and scope solutions in collaboration with BAs.

● Support BAs in performing business process assessments to understand and analyze the organization’s current state (as-is) and define the desired future state (to-be), conducting GAP analysis.

● Implement and monitor the transformation roadmap as agreed, refining and incorporating feedback and lessons learned at each Program Increment (PI) to align with their vision and refine the project vision after each PI, based on feedback.

● Facilitate matrixed teams, including on-site and o -shore developers, while supporting BAs and PO throughout the development life-cycle to execute the transformation roadmap with consideration for dependencies, constraints, risks and impediments.

● Collaborate with PO and my teams to refine the project vision after each PI, based on stakeholders’ feedback.

● Assist BAs in translating use cases into comprehensive functional requirements for developers and testers, including user stories, test scenarios, acceptance criteria, and test cases.

● Coach my teams on the benefits of adopting Agile principles and values, team norms and best practices to enable successful project delivery.

● Empower my cross-functional teams to be self organizing by promoting visibility, accountability, ownership and work-life balance, resulting in improved team velocity, cohesion, and overall performance through e ective communication management. I encourage my team to commit and be responsible for it and engage in peer-to-peer review.

● Develop and implement an e cient communication plan with stakeholders and between my team members to improve support for the organization’s project, minimize potential conflicts and enhance delivery quality.

● Establish seamless collaboration and communication channels for geographically dispersed teams using tools like MS Teams.

● Facilitate Scrum ceremonies and collaborate with team members to prioritize the backlog and maximize value creation.

● Identify and track dependencies, risks, and impediments and facilitate their resolution to ensure team progress.

● Monitor and communicate team metrics to identify improvement opportunities, recognize achievements, assess progress and guide overall enhancements in delivering business value.

● Develop and document project artifacts using Confluence, utilize Visio to create flowcharts, mock-ups, wireframes, BPMN diagrams and sequence diagrams for visualizing system actors and their interactions.

● Coordinate and participate in User Acceptance Testing (UAT) to identify and address bugs before general release.

Scrum Master/Agile Business Analyst October 2017 - December 2020 Faithland Inc. Houston, TX

A software organization, charged with enhancing a robust, full fledged web based modern Church and Ministry management system to improve the e ciency and performance of activities and events, administration and collaboration between and amongst Churches, Members and Partners. Achievement -

I successfully facilitated and supported two geographically dispersed teams to enhance several features on this application.

Responsibilities -

● Collaborated with stakeholders, BAs and PO to elicit and analyze requirements to better identify and understand business processes.

● Translated use cases into functional requirements, comprehensible to developers and testers by breaking down high-level information into user stories, test scenarios and acceptance criteria.

● Partnered with the PO to prioritize user requirements, user experience and user preferences, following a user-centered design approach in product management.

● Developed a communication management plan that improved stakeholder engagement, fostered collaboration among team members and resulted in a higher-quality product with reduced conflict.

● Drafted a Team Working Agreement, established Definition of Ready (DoR) and Definition of Done (DoD), ensuring consensus approval from all team members.

● Facilitated team events such as Sprint Planning, Daily Standup, Sprint Review, Sprint Retrospective, Backlog refinement and other decision-making processes aligned with organizational objectives.

● Represented my team in Scrum of Scrum, addressing impediments, constraints, risks and dependencies impacting iteration goals and common PI objectives.

● Coached teams on the benefits of Agile principles, values and best practices to enable Scrum development and delivery.

● Created an empowering environment by adopting a servant-leadership approach, motivating my teams, emphasizing accountability, responsibility, transparency, flexibility and collaboration.

● Empowered cross-functional teams to be self-organizing and high performing, promoting accountability, openness, transparency and peer collaboration, resulting in improved team cohesion.

● Fostered team cohesiveness by establishing team purpose, building trust, encouraging open communication, creating a positive team environment, promoting collaboration, developing a shared identity and celebrating achievements.

● Maintained frequent communication with the PO to accurately translate users’ requirements and shielded teams from unnecessary external influence.

● Assisted the PO in preparing for PI planning, drafting PI plans, coordinating with other teams on feature development, resolving dependencies and establishing team PI objectives.

● Utilized Jira/Azure DevOps (ADO) for tracking, monitoring, communicating and documenting team metrics, identifying areas of improvement and opportunities for delivering business value, recognizing team accomplishments, assessing progress and guiding improvements.

● Actively engaged in defining and managing action items, identifying issues, risks, adjusting scope and determining necessary tasks for planned work completion.

● Coached the entire team on story point estimation, capacity planning, average velocity, and e ective use of Jira to plan, track and work faster.

● Facilitated team to consistently deliver incremental value on time in order to accomplish release goals.

● Protected my team from over-commitment pressures, guiding them to make reasonable commitments based on their capacity and focusing on achieving iteration goals and engaging in peer and pair reviews..

● Actively participate in QA checks and balances in preparation for the Release, and organize UAT - pre and post Release.

Consultant Architect (Design/Build) June 2007 - July 2016 Diverse Approach Consultants, Lagos. Nigeria (Business Owner) Education

Master of Science: Architecture

Ahmadu Bello University, Zaria. Nigeria.

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