Customer Service Accounts Payable
Resume:
Customer-focused, Impact-oriented, Self-starting business professional.
Proven success and continually recognized for delivering and exceeding goals through professional development and leadership training. Works well remotely and on-site with team members, clients, management and company officials. Attributes: Account Management I Analysis I Negotiation I Highly Organized I Independent and teamwork I Remote and Hybrid environments. Focused Transportation Supervisor with demonstrated history of cutting costs while maintaining efficiency and quality. Offering 30 years of experience evaluating and optimizing transportation systems. Communicative with staff and proficient in client service. Work History
2014-07 -
Current
Transportation Supervisor/Accounts
Payable
Ravenna Public Schools
Proven leadership of department by shaping staff in a
“Team” and drove up morale and culture which
boosted attendance 70% and facilitated retainment
of employees, reducing significant staff shortages.
Trained staff for effective culture and personal growth
Maximized bus routes for efficiency, reducing the fiscal budget by 23% and upgraded an aging fleet by overhauling the replacement of vehicles which
reduced maintenance costs up to 30%
Facilitated negotiations with contractors to
incorporate more incentives to motivate staff and
made us more competitive, improved driver
retainment by providing higher wages, dental and
vision, attendance and longevity bonuses and more.
Simplified the hiring/onboarding process while
standardizing application forms and instituted
consistency of the human resource aspect of
onboarding.
Amplified recruiting process using “out of the box” ideas boosting the number of applicants.
Contact
Address
1132 Cedarwood Way
Clermont, Florida 34714
Phone
*******@*******.***
Skills
Remote Communication
and Project Management
Zoom, Skype, Microsoft
Teams and Projects.
Document Management:
Microsoft Office (Word, Excel
and PowerPoint), Google
Docs/Suite (Docs, sheets and
slides).
Transportation Management
Fleet Management &
Logistics
DOT Regulatory Compliance
Operations support
Data Analysis / Trend
Assessment
Accident / Incident Reports
Driver Safety Programs
Software competency
Timothy J. Funk
Director Of Transportation/Administrative
Established trust within the community and school system with “firm, fair and consistent” use of policies and procedures which fostered support and reduced
discipline issues.
Pride myself on strong communication and
transparency with all stakeholders which shaped
important and crucial relationships.
Transformed fleet rating by over 50% through
preventative maintenance program with higher
success rate for Michigan State Police Annual
Inspections as well as 100% compliance with driver DOT files/records.
2009-01 -
2014-05
Operations Coordinator/Business Affairs
Tri County Call A Ride
Developed operational processes for start-up business which created high level growth and revenue while
shaping our business model.
Outperformed other services in the industry by
establishing accountability and improve customer
service while maximized our marketing strategy with limited resources. This allowed us to sign on new clients for specialized transport through B2B.
Instituted procedures for accounts
receivable/accounts payable as well as general
accounting for all business-related revenue/expenses which shored up
budget/analysis/projection/reporting.
Converted unorganized routing to “fixed” routing which increased efficiency and effectiveness in
logistics while improving customer service significantly.
Overhauled database with crucial information related to key performance indicators.
Education
High School Graduate
Cedar Springs Public Schools
2020-05 Bachelor of Science: Business
University of Phoenix
Route Navigation, using
VersaTrans, TransVersa,
PolyPlot, Trapeze
Certifications/
Licenses:
Certified Transportation
Director (CTD), Michigan
School Business Officials
Commercial Driver’s License;
Group B, P, S, Chauffeurs
.
Contact this candidate