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Customer Service Manager, Executive Director for 12 years

Location:
Fort Saskatchewan, AB, Canada
Salary:
40 to 45,000 annually
Posted:
July 06, 2023

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Resume:

Diane Deslippe

***Wisteria Lane

Fort Saskatchewan, Alberta

T8L 0B5

Experience

October 22 to present – Lead Customer Manager – Fort Sask Walkmart

• Responsible for the Front End Merchandise, Mods, Managing 35 Front End Cashiers, CSM and Self Checkout

May 2009 to September 2021: Executive Director of Canadian Assoc of Moldmakers

• Responsible for bridging Moldmaking, Tool & Die Industry with Education, and global markets. I worked closely with Trade colleges, Universities, local, Provincial and Federal Governments to make change not only for the present but for the future.

• Responsible for day to day operations, memberships, relationships with key stakeholders, and organizations, to achieve the associations, goals. Applied/implemented GOA government grants to help assist in global markets and education of our future Stem employers. During Covid worked on the Provincial and local government setting up policies for manufacturing companies along with the effects of COVID on Businesses.

• Support industry and assist in their diversification into other markets and customers. Organized trade events and traveled to Europe, Japan, India, Isreal, Mexico, USA and South America promoting industry, and making collaboration opportunities between Canadian and Foreign companies.

Prior to 2021: Worked in the Steel industry and in the Customer Service Industry, Participated in Several Boards, and several College academic curriculum committees. Skills

Independent Worker Proficient in Office Programs

Strong Work Ethic Strong Computer Skills

Team Management Training & Development

Day to day Operations Customer Service

Creating Reports Creating/implementing policies

Arrange Travel Arrange Events

References upon Request



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