Customer Service Data Entry

T A I Y E A D O L P H U S

• customer service professional •

A B O U T M E

I am a reliable and attentive customer service

professional with several years of front

facing experience. I am highly motivated to

effect positive helpful and efficient

interactions to problem solve and create

lasting impressions in my next role.

E D U C A T I O N

2016 - 2020 • University of Michigan

Bachelor's in Film Television & Media

with a minor in German Studies

313-***-**** • ***********@*****.*** •www.mirror33.com E X P E R I E N C E

2020-2023 New Life Alternatives

Virtual Operations Manager and Content Writer

• Tasked as virtual receptionist, greeting callers, taking messages and scheduling patients

• Designed and wrote content for practice website

• Organized files and managed virtual paperwork process for patient intake

• Responsible for email systems and managing e fax Sept 2021

- Nov 2021

Spirit Halloween

Assistant Manager

• Greeted customers with enthusiasm and helped locate specific merchandise across sales floor to increase customer satisfaction

• Answered questions about the store's policy to support positive customer experience

• Organized merchandise and arranged displays to boost sales

• Responsible for counting down register and closing down store 2017-2020 University of Michigan Library

Circulation Desk Assistant

• Provided exceptional customer service to help patrons locate materials across library campus

• Processed new materials to intake into circulation system

• Maintained organization of circulation desk and carried out routine tasks S K I L L S

Problem Resolution

Communication

Teamwork

Video Editing

Graphic Design

Content Writing

Reception

Point of Sale

Data Entry

German

Spanish

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