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Customer Service Nursing Assistant

Location:
Jacksonville Beach, FL, 32250
Posted:
July 06, 2023

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Resume:

DESTINY COLEMAN

*** *** ****** * ************ BEACH, FL 32250

adx4u2@r.postjobfree.com. 904-***-****

SKILLS

● Client assessment and analysis

● Project management

● Self-motivated

● Extremely organized

● Data management

● Multi-channel communication

● Proactive

● Conflict resolution

● Strong verbal communication

● Team leadership

● Schedule Management

● Customer Service

● Ability to Use Positive Language

● Critical Thinking

WORK HISTORY

Certified Nursing Assistant, 08/2021 to Present

Beach House Assisted Living – Jacksonville, Florida

● Provides patient comfort by utilizing resources and materials;

● Transporting patients

● Answering patients' call lights and requests

● Reporting observations of the patient to the nursing supervisor.

● Documents actions by completing forms, reports, logs, and records. Medtech, 08/2020 to 01/2021

Wyndham Lakes Senior Living – Jacksonville, Florida

● Provided assistance with major activities of daily living for patients in a long-term care facility with 130 beds, including grooming, nutrition, bathing, and toileting

● Monitored patient condition, reported symptoms to registered nurses, and provided support during medical procedures by providing equipment and positioning patients

● Ensured the safe transfer of patients from beds to wheelchairs, changed dressings, and monitored wounds for signs of infection

Care Team Manager, 08/2020 to 01/2021

The Cove at Marsh Landing – Jacksonville, Florida

● Maintain and manage staff scheduling

● Demonstrate the ability to genuinely interact with residents to show passion, knowledge, dedication, and commitment.

● Provide wound care and change dressings in alignment with hospital protocols to improve circulation and reduce risk of infection

● Monitor patient vital signs, blood pressure, pulse, and oxygen saturation level Soldier/ Practical Nursing Specialist, 08/2016 to 08/2018 United States Army – Bethesda, MD

● Provided basic treatment for patients, including dressing wounds, treating bedsores, massaging, giving douches or enemas, and attaching catheters

● Prepared and attached nasogastric tubes for feeding patients under the supervision of a registered nurse

● Collected and registered blood, urine, and septum specimens from patients CERTIFICATIONS

Florida Department of Health Certified Nursing Assistant EDUCATION

High School Diploma:

Stanton College Preparatory - Jacksonville, FL

College:

United States Army -Fort Sam Houston, TX, Bethesda, MD Concorde Career College -Jacksonville, FL

REFERENCES

● Jessica Battle – Store Manager at Red Lobster

o 904-***-****

o adx4u2@r.postjobfree.com

● Danielle Coleman - DON at Beach House Assisted Living o 904-***-****

o adx4u2@r.postjobfree.com

● LTCR Robert Bernard-Wort - Lieutenant in U.S. Army o 850-***-****

o adx4u2@r.postjobfree.com



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