Susan Bellamente

**** ******** ****** **** * Delray Beach Florida 33446

adx4rv@r.postjobfree.com

516-***-****

SKILLS PROFILE

Experience in handling confidential paperwork

Inbound Call Center

Excellent communication and presentation skills

Strong Customer Service skills

Experience working with troubled youths

Experience working in the criminal and supreme court settings

Experience working with toddlers and preschoolers

EMPLOYMENT HISTORY

American Express Travel & Lifestyle Services - Centurion Card

Home Based - Delray Beach, FL

●Inbound call center

●Leisure and business travel arrangements globally

●End to end card servicing

●Dispute research and resolution

●Strong relationships with Centurion Cardmembers and American Express Colleagues

●Experience in Platinum and Centurion Travel & Lifestyle Servicing

American Alarm

Norwalk, CT

●Answering phones

●Collections and Billing

●Sign up new customers and quality control

●Customer service

●Filling

●Assist service department with daily scheduling and troubleshooting

House Manager and Child Care Provider

●Provide oversight household activities ensuring timely and high quality completion of all tasks

●Perform shopping and errands in accordance with employer’s guidelines

●Supervise and care of children

●Create and carry out daily schedules that meet the physical and emotional needs of the children

●Meet with parents weekly do discuss the following week’s plan, as well as any disciplinary issues

2022 - 2023

2017 - 2020

2009- 2017

Digital Waterworks 2007-2008

Plainview, NY

●Coordinating job delivery of digital on hold messages

●Liaison between customer and Management.

●Ordering and stocking all materials need for completion of job

●Answering phones and customer service

Assistant Teacher

Mid Island Y, Plainview, NY

2005-2007

●Responsible for daily care of toddlers in a day care setting,

●Responsible for feeding, changing and playing with the toddlers

●Responsible for helping with letter recognition, projects and stimulating learning in pre-school population

Court Liaison 1991-1993

Brooklyn Tasc, Brooklyn, NY

●Interviewing all prospective clients to do a Psych-social

●Finding appropriate treatment facilities to treat client

●Coordinating with attorneys for court appearances

●Updating courts on treatment progress

●Working with court officials to make sure client was following court appointed rules

Counselor/Senior counselor outpatient Drug Rehabilitation Center

Daytop, Brooklyn, NY

1989 - 1991-1991

●Responsible for daily paperwork on clients

●Responsible for running group counseling sessions

●Responsible for Individual and family counseling sessions

●Coordinating all court,welfare and child welfare appointments

●Accompanying clients on outings

EDUCATION

Oceanside High School

Diploma

1985

SUNY Sullivan 1989

Associates Degree Alcoholism and Drug Abuse

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