Customer Service Team Member
Resume:
Meoshia Shepherd
Spring, TX *****
******************@*****.***
Work Experience
Package Handler
UPS - Houston, TX
October 2022 to April 2023
My job is to unload trucks at a fast pace There would also be times when you have to work with a team member to get the job done .
Office Coordinator
JC and Associates Insurance - Houston, TX
September 2021 to October 2021
• Interacts with coworkers, clients, and visitors with compassion, courtesy and a professional customer focused manner.
• Instructs and trains employees in use of cleaning materials and equipment.
• Acts on behalf of management.
• Maintains the highest possible quality standards for the company.
• Assists with scheduling and work assignments.
• Provides input on employee evaluations.
• Ensures that staff is compliant with routine procedures for client services, cleaning and care of office equipment.
• Controls use of supplies, equipment and personnel to optimum efficiency.
• Observes staff at work to ensure office policies and procedures are complied with.
• Keeps written records of client services and other areas of the office that may need maintenance. Customer Service Assistance
JC and Associates Insurance
July 2021 to August 2021
including pulling and staging orders
• Performs bin location maintenance
• Performs tasks to ensure safety, organization and cleanliness of the warehouse environment
• Assists in conducting Cycle Counting to ensure inventory accuracy
• Performs other duties to support inventory management and operations as assigned
• Follows all safety rules and regulations
• Attends safety training and meetings
• Assists in the compliance of all OSHA/DOT regulations that are applicable, to include inspections, forms, reports, etc.
• Performs forklift inspections and completes reports
• Maintains a clean and safe warehouse environment
• Communicate consistently with management, all branch personnel, and customers
• May perform Shipping and Receiving functions, including the following:
• Perform other duties as directed by Ram Tool management Cashier/Customer Service
Whataburger - Houston, TX
January 2020 to March 2020
when i worked Whataburger i worked the front counter greeting customer having great customer service and taking orders and also serving the customer their food and when I'm not doing that I'm working drive-thru and greet the customer take their order and serve them their food. Cashier/Customer Service
McDonald's - Spring, TX
May 2017 to December 2018
when i worked McDonald's i worked the front counter greeting customer having great customer service and taking orders and also serving the customer their food and when I'm not doing that I'm working drive-thru and greet the customer take their order and serve them their food. Education
High school diploma
Klein High School - Klein, TX
Skills
• Food handling, Cleaning experience,food service, problem solving (1 year)
• E-Commerce
• Order Picking
• Shipping & Receiving
• Warehouse Experience
• Customer service
• Organizational skills
• Computer skills
• RF Scanner
• Load & Unload
Contact this candidate