PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

SHYBRIANA DUNSON

■ Chicago, IL 60651 ■ 708-***-**** ■ adx4cf@r.postjobfree.com ■ To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

• Team building

• First Aid/CPR

• Data Entry

• Organization and Time Management

• Multi-Line Telephone Systems

• Customer and Client Relations

• Conflict Resolution

• Office management

• Organization skills

• Scheduling

RECEPTIONIST 09/2022 to Current

Weissbluth Pediatrics, Chicago, IL

• Managed multiple tasks and met time-sensitive deadlines.

• Maintained confidentiality of information regarding clients and company.

• Confirmed appointments, communicated with clients, and updated client records.

• Responded to inquiries from callers seeking information.

• Kept reception area clean and neat to give visitors positive first impression. RESOURCE COORDINATOR 02/2022 to 04/2022

Luries Children's Hospital, Chicago, IL

Evaluated medical records and home health improvement strategies based on assessments admi ed

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• Implemented goals that direct a plan to identify high-quality living standards. 06/2021 to 11/2021

Elara Caring - Caregiver, Chicago, IL

Supported clients with mental support and physical activities to accomplish quality of life and sustain needs

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• Entertained, conversed and read aloud to keep patients mentally alert. 07/2019 to 01/2021

Active Vision, Chicago, IL

Monitored progress and documented patient health status changes to keep care team updated

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• Maintained clean, safe and well-organized patient environment

• Developed rapport to create safe and trusting environment for care

• Assisted disabled clients to support independence and well-being. EDUCATION Associate of Arts : Human Resources Development, 05/2020 Malcolm X City Colleges of Chicago - Jackson

Awarded General Education Core Curriculum Credential Star Scholarship, GPA: 2.8

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