Customer Service Pharmacy Technician

Luvenia Jackson-Elliot

Registered Pharmacy Technician

Miami Gardens, FL 33056

754-***-****

*********************@*****.***

SKILLS

Highly experienced pharmacy technician with over 25 years of experience. Possessing expert knowledge of pharmaceuticals and interactions, as well as being proficient in pharmacy software and electronic health record. With exceptional customer service, attention to detail and the ability to work well under pressure. EXPERIENCE

Pharmco RX, Hallandale Beach Fl - Pharmacy Technician 2006 - PRESENT

● Monitor, process and maintain inventory levels, anticipating demand and ensuring timely medication delivery ensuring accuracy and adherence to regulatory requirements

● Providing counsel, education and exceptional customer service on proper medication use and side effects

● Maintain patient profiles and prescription records with accuracy and confidentiality

Walgreens, Miami Gardens - Pharmacy Technician

1999 - 2006

● Assisted pharmacists in filling prescriptions, counting pills, maintaining inventory, stocking shelves and performed routine cleaning and maintenance tasks

● Provided excellent customer service by answering questions and addressing concerns

● Participating in training sessions and continuing education programs enhancing my skill range

Eckerds, Miami - Pharmacy Technician

1993 - 1999

● Maintained accurate records of prescriptions and medication orders

● Counseled patients on proper medication use, as well as the potential side effects

● Performed administrative tasks, such as managing inventory, and processing insurance claims.

EDUCATION

Beacon Hill Career Training, Location - Pharmacy Techician Jan 1993