PAUL CLEMENTS
Waterloo, IN *****
260-***-**** - adx45r@r.postjobfree.com
PROFESSIONAL SUMMARY
A+ Computer repair technician, certified in Dell, HP and Lenovo. Certified in Dell, HP, and Lexmark printers.
12 years experience in managing ticket system for PC repair. Process of calling customers, picking up parts at FedEx and traveling to customer location up to 3 hours away.
SKILLS
Software Application Testing
Hardware and Software Installation
Hardware Replacement
PC Systems
Printers and Peripherals
Computer Hardware Knowledge
Virus Detection Software
Technical Support
WORK HISTORY
03/2011 to Current PC Repair Technician
Worldwide Techservices – Fort Wayne, IN
Diagnosing and troubleshooting problems, repairing, and restoring machines to peak performance.
Efficiently troubleshoot and repairing Dell, HP, Lenovo equipment to cut company costs and maximize productivity.
Explaining diagnostic findings to customers and outlining repair or service options.
05/2005 to 07/2008 Printing Press Operator
QC Printing
Ran 2/C Miller printing press
05/2000 to 04/2004 Printing Press Operator
Colwell General – Kendallville, IN
Ran 2/C Miller printing press
07/1994 to 09/1997 Printing Press Operator
Colwell General – Kendallville, Indiana
03/1994 to 07/1994 Insurance Salesperson
Combined Insurance – St. Joseph, Michigan
Sold accident insurance door to door.
12/1992 to 03/1993 Press Operator
Burch Printing – Benton Harbor, Michigan
08/1989 to 12/1992 Printing Press Operator
Imperial Printing – St. Joseph, Michigan
Ran 2/C printing press
06/1984 to 07/1989 United States Navy
United States Navy, USN – Brunswick, ME
Was stationed on the U.S.S New Jersey, Long Beach California from November 1984 to March 1987.
Went to weather school March 1987.
Worked in weather office taking hourly weather conditions. Worked in Oceanography Department at Navel Station Brunswick. Briefed pilots on weather and Ocean coditions in operation area. EDUCATION
05/2010 Associate of Science: Networking
University of Phoenix - Tempe, AZ
CERTIFICATIONS
A+ Certified
Certified HP printer and PC Repair
Certified Dell Printer and PC Repair
Certified Lenovo Repair
Certified Server Technician