LaTina Sanders
Arlington, TX
Authorized to work in the US for any employer
Work Experience
Customer Service Representative II (Remote)
National General Insurance - Winston-Salem, NC
January 2022 to April 2023
FNOL claims & inquiries from Policyholders, Claimants,Claimant Carrie's as well as Agents & Employees for Property, Casualty, Homeowners, Auto claims
Project Store Specialist
Anderson Merchandisers - Grand Prairie, TX
January 2022 to March 2022
Project Specialist responsibilities include creating project schedules, overseeing budgets, ensuring deadlines, and scheduling meetings. Project Specialists might report to a Project Manager or Senior Project Specialist.
Shower Aide
Lavington Healthcare - Dallas, TX
May 2020 to December 2021
Assist with showers,baths,or bed baths for persons needing assistance Customer Care Representative I (Remote)
StarTek,Inc - Greenwood Village, CO
January 2021 to October 2021
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Review insurance policy terms to determine whether a particular loss is covered by insurance.
• Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
• Provide assistance for customers with special billing requests.
• Keep records of calls placed and received,and documentation. Certified Nursing Assistant
True Excellence Group - San Antonio, TX
August 2019 to May 2020
• Served as the evening aide for a [number]-bed facility and completed nightly rounds.
• Administered care to elderly patients in a long-term care facility.
• Duties included bathing, feeding, grooming, dressing and elimination.
• Assisted nursing home residents with daily living and recreational activities.
• Operated lift mechanisms to assist patients with showering and dressing.
• Responded promptly to all call lights in a long-term facility consisting of [number] beds.
• Utilized proper lift techniques to transfer patients from chair to bed. Certified Nursing Assistant
Shiftkey, LLC - Dallas, TX
March 2019 to March 2020
• Served as the evening aide for a [number]-bed facility and completed nightly rounds.
• Administered care to elderly patients in a long-term care facility.
• Duties included bathing, feeding.
Certified Nursing Assistant
First Call of Dallas - Dallas, TX
January 2019 to November 2019
• Administered care to elderly patients in a long-term care facility.
• Duties included bathing, feeding, grooming, dressing and elimination.
• Assisted nursing home residents with daily living and recreational activities.
• Maintained patient records, monitored vitals and reported to supervising nurse.
• Operated lift mechanisms to assist patients with showering and dressing.
• Performed light housekeeping duties as part of a comprehensive in-home care plan.
• Provided in-home companionship services to elderly residents in the community.
• Responded promptly to all call lights in a long-term facility consisting of [number] beds.
• Utilized proper lift techniques to transfer patients from chair to bed. FedEx Package Handler
FedEx Ground - Hutchins, TX
December 2018 to June 2019
Package Handler complies,scans,seal,and load various packages before delivery as well as remove large packages from conveyor belt
Certified Nursing Assistant
Girling Health Care, Inc - Dallas, TX
November 2018 to June 2019
• Operated lift mechanisms to assist patients with showering and dressing.
• Performed light housekeeping duties as part of a comprehensive in-home care plan.
• Provided in-home companionship services to elderly residents in the community.
• Utilized proper lift techniques to transfer patients from chair to bed. Certified Nursing Assistant
Brentwood Place Two - Dallas, TX
April 2018 to June 2019
• Served as the evening aide for a [number]-bed facility and completed nightly rounds.
• Administered care to elderly patients in a long-term care facility.
• Duties included bathing, feeding, grooming, dressing and elimination.
• Assisted nursing home residents with daily living and recreational activities.
• Operated lift mechanisms to assist patients with showering and dressing.
• Responded promptly to all call lights in a long-term facility consisting of [number] beds.
• Utilized proper lift techniques to transfer patients from chair to bed. Certified Nursing Assistant
Devine Healthcare - Shreveport, LA
August 2016 to August 2017
Answer patient call signals, signal lights, bells, or intercom
• systems to determine patients' needs.
• Change bed linens or make beds.
• Prepare or serve food trays.
• Collect specimens, such as urine, feces, or sputum.
• Feed patients or assist patients to eat or drink.
• Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
• Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
• Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
• Record height or weight of patients.
• Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
• Remind patients to take medications or nutritional supplements.
• Supply, collect, or empty bedpans.
• Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
• Turn or reposition bedridden patients.
• Undress, wash, and dress patients who are unable to do so for themselves.
• Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
Certified Nursing Assistant
Heritage Manor Senior Living - Shreveport, LA
March 2011 to June 2012
ADLs,ROM, feeding,bathing and etc
Certified Nursing Assistant
Pierremont Healthcare - Shreveport, LA
December 2010 to September 2011
Personal care experience with ADLs, Feeding,Bathing and etc Education
Associate's degree in Medical Office & Billing Specialist Ultimate Medical Academy-Clearwater - Florida
June 2020 to February 2022
Credited Diploma in Certified Nursing Assistant
Chauncey Group International - Mc Gehee, AR
November 1999 to January 2020
Credited Diploma in Dialysis Technician
BLUE CLIFF COLLEGE - Shreveport, LA
September 2011 to October 2012
Skills
• Nursing Assistant
CSR
• Senior Care
• Home Care
• Caregiving
• Vital Signs
• Hospital Experience
• Patient Care
• Medication Administration
• Critical Care Experience
• Insurance Verification
• Phlebotomy
• Computer Skills
• Anatomy Knowledge
• Laundry
• Triage
• Medical Billing
• Medical Office Experience
• Experience Administering Injections
• Epic
• Dialysis Experience
• Medical Terminology
Certifications and Licenses
CNA
CPR Certification