Data Entry Document Management

FREDDA

TROUTT

*** ***** **** **, *********, TN *7920

******.******@*****.***

865-***-****

EXPERIENCE

ELAVON (US BANK) 2017-2023

ACCOUNT SET UP COORDINATOR

As a part of the Account Workflow team, key responsibilities included:

• Performed data entry to establish new business accounts while following all internal security guidelines

• Conducted data integrity checks and followed up with associates to ensure client records were accurate and complete

• Trained new and existing associates on department processes and procedures DOCUMENT MANAGEMENT ASSOCIATE

As a part of the Document Management team, key responsibilities included:

• Assessed inbound client documentation

• Bundled, scanned, and archived a variety of client documents

• Maintained hard copies of all sensitive information

• Physically transferred key client documents within administrative offices KNOXVILLE COMPUTER CORPORATION 2004-2017

SR. DATA PROCESSOR

As a part of the Data Processing team, key responsibilities included:

• Batched and scanned various client documents and distributed to appropriate groups

• Quickly and accurately entered data into company computer systems, including Microsoft Office, spreadsheets, and databases

• Paid attention to details to identify discrepancies and errors then conducted research to resolve issues

• Managed inbound and outbound calls from both clients and sales team members SKILLS

• Adobe Acrobat

• 10-Key Proficient

• Microsoft Teams

• Salesforce software

• Workday software

• Excellent Communication Skills

• Accurate Data Entry

• Deadline-oriented

• Report generation

• Time management

• Identify and resolve discrepancies

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