Geralda Thorne
Atlanta, GA
************@*****.***
A highly motivated, detail-oriented and friendly individual with 10+ years professional experience data management, data entry, and administration services with outstanding knowledge of computer technical skills. I Specialize in achieving organizational goals and maintain high quality professional relationships with customer/client. I Excel in both team environments and alone. Work Experience
Data Entry/Administrative
Concierge Moving - Atlanta, GA
November 2020 to April 2023
1. Welcoming all visitors and interacting with them 2. Managing mail/fax communications
3. Review data for deficiencies, errors and discrepancies and correct, if possible 4. Managing traditional paper and/or electronic filing systems 5. Performing basic bookkeeping/clerical duties
6. Creating spreadsheets, managing databases,
7. Enter text based and numerical information from source data into company databases within time limits.
8. Data entry
Customer Sales Representative
iQor - Lauderhill, FL
June 2017 to September 2020
1. Present, promote and sell products/services using solid arguments to existing and prospective customers
2. Data entry
3. Handling phone calls related to billing, network and product issues 4. Answering client questions about credit terms, products, prices and availability. 5. Meeting and exceeding sales goals. Data entry.
6. Manage large amounts of incoming calls
7. Resolve customer complaints via phone, email.
Office Administrative Assistant
RJW the Academy of Arts & Sciences - Miami, FL
November 2014 to June 2017
1. Set up, maintained, optimized and purged physical and electronic filing systems to keep records compliant and current.
2. Kept reception area clean and organized to provide visitors with positive first impression of company. 3. Answered phones to direct callers, schedule appointments and provide general office information, alleviating burden on office staff.
4. Processed efficient client billing, input payments and reconciled accounts to keep financial records accurate.
5. Maintain customer confidence and protects operations by keeping information confidential 6. Data entry
Education
High school diploma
2013
Skills
• Market knowledge MS Office proficiency
Problem solving Interpersonal and written communication Documentation skills Detail oriented
Analyzing information Data entry
Multi-tasking Self-motivated (9 years)
• Data entry (10+ years)