Care Coordinator Human Services
Resume:
Alyssa Lott
Summit Care Coordinator
**** ***** ***** *********, ** 72404
***********@*****.***
OBJECTIVE
My goal is to enhance human well-being and help meet basic and complex needs of all people with a particular focus on those who are disabled, oppressed, and living in poverty.
EDUCATION —
EXPERIENCE
Bachelor of Science Interdisciplinary Studies
(Areas of Emphasis: Special Education, Communicative Disorders, and Psychology.)
Arkansas State University
Jonesboro, AR
June 2018 – Present
Summit Care Coordinator • Elevance Health
Implementing and monitoring the Total Plan of Care for up to 50 members with intellectual/developmental and/or behavioral health disabilities.
Works directly with the individual Summit Community Care member and their families to assure that member’s health, safety, and service needs are meet.
January 2015 – June 2018
Educator • University of Arkansas – Little Rock
Taught a 16-week parenting week classes for clients who have an open case from the Department of Human Services.
Educated clients on how to properly deescalate a crisis in the home.
Taught clients how to utilize community support to assist them in daily living task to alleviate stress in the home.
October 2014 – January 2015
Family Service Worker • Department of Human Services
Investigated suspected child abuse and neglect complaint by making on-site visits.
Discussed investigative findings and observations with supervisor and recommends the opening of protective services.
Provided counseling and guidance to clients in defining their needs and interest.
September 2009 – August 2013
Behavioral Instructor • Methodist Family Health
Supervised juveniles in daily life skills.
Assisted teacher in a classroom setting.
Certified in crisis intervention and prevention, CPR, First Aid, and seclusions and restraints.
KEY SKILLS —
Critical Thinking
Crisis Intervention
Communication
Remaining impartial with client families
Maintaining ethical principles in advocacy
Setting healthy client boundaries
Maintaining ethical principles in case management
REFERENCES
[Available upon request.]
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