Administrative Assistant Customer Service

AB ATIAH *******@*****.*** +* (***) ***-BRINSON **22 Emeryville, CA 94608

PROFESSIONAL

SUMMARY

Detail-orientated analyst specializing in informative and persuasive professional presentations that aid clients with decision making. Bachelors in Economics seeking a position to utilize extensive experience with market analysis, cost benefit analysis, econometric modeling, financial analysis, money & banking, entrepreneurial marketing, accounting principles, data entry and research skills. Highly qualified in service based positions requiring emphasis on client satisfaction in fast-paced environments. Bringing forth an independent work spirit as well as the ability to work well with others in a team setting. Quick learner ambitious to learn from new challenges and grow.

SKILLS Trend and Market Analysis

Mathematical & Deductive Reasoning

Time Management

Critical Thinking

Detail-Oriented

USPAP

Property Tax Analysis

MS Excel and Word

Data Collection and Analysis

Economic Incentives

CRM Data Management

Business Analytics

WORK HISTORY Commercial Appraiser Trainee Frazier Capital Valuations - 06/2021 - CURRENT San Francisco, CA

Coordinated with clients, bank officials, real estate brokers, and market participants to ensure deadlines, specifications, and accuracy of appraisals. Researched commercial properties using proprietary databases, tax records, city and county records and provided expertise based on market analysis. Researched state and local government economic incentives and liaised with local government leadership regarding planning and zoning information. Established relationship's with brokers to support market data. Financial Advisor New York Life - San Ramon, CA 10/2020 - 06/2021 Developed prospects from referral leads, current customers and networking events interacting directly with 25 customers per week.

Educated clients on various financial plans including developing strategies for maintaining and further liquid assets, annuities and investments plans based on each clients' individual needs.

Created innovating marketing strategies including facilitating networking seminars, social media campaigns and business brochures.

Provided quality customer service through fast responsiveness, reliability, assurance, and professionalism, increasing sales by 46%. Handling over 194 policy inquires. Administrative Assistant Western Slope - El Dorado Hills, CA 11/2016 - 03/2020 Handled all administrative matters by managing calendars, composing documents, answering phone calls and organizing the office for efficiency. Remained committed to the future vision by building positive customer relationships and fulfilling customer needs to ensure customer satisfaction. Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

EDUCATION California State University, Sacramento, CA 05/2020 Bachelor of Arts: Economics

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