Swathi Puvvada

+*(***)-(***)-****

**** ***** ******** ****,

Greenville, South Carolina-29615

adx3w2@r.postjobfree.com

SAP BASIS, HANA and Security Consultant

Holding a valid work permit – L2S

OBJECTIVE :

Looking forward to associating myself with an organization, where there is an opportunity to share, contribute and upgrade my knowledge for development of self and organization served. EXPERIENCE:

Over 9+ years of experience in Information technology and service Industry as SAP Basis consultant with knowledge on all aspects of Implementation and administration of SAP Basis, HANA, Solman and Security. SAP EXPERIENCE:

• Senior Basis Consultant with 9.7 years of experience, responsible for Implementations& Go live support, hands on experience on SAP R/3, PI, Solution Manager, BW, BOBJ, NetWeaver, implementation, upgrades system enhancements, systems refresh and production support responsibilities on Oracle, Oracle, S/4 HANA, and MS-SQL server databases.

• Effectively following ITIL process for all customers in Incidents, Quotes, Problems and Change management.

• Having good experience in technical proposals, Planning effort estimations, Resource Management, PMRs. Having experience in internal technical and security Audits.

• Played different roles simultaneously as SAP Basis consultant, Project lead & Delivery Lead as working in shared services mode of delivery.

• Worked as Lead for an S/4HANA implementation Project.

• Holds in depth knowledge of all SAP functional modules.

• Expertise in Upgrades, Installations, System Refresh/Copies, Integrations, Troubleshooting & Support.

• Expertise in Solman Configurations.

• Expertise in HANA installations, upgrades.

• Expertise in DR Builds/Tests

• Expertise in DR Setups, Tests - ERP/BW on HANA.

• Expertise in HANA 1.0, 2.0

• Expertise in Oracle, MS-SQL and HANA databases (all releases)

• Expertise in systems Monitoring tools Solman.

• Experience in Installing and configuring the ERP 6.0(EHP6/EHP7/EHP8), SAP PI, SAP BI, Content Server, ADS, Web dispatcher on Windows, Red Hat Linux on different databases using SAPINST and Software Provisioning manager

(SWPM) tools.

• Troubleshooting experience and managing Sev1 and Sev2 incidents.

• Worked on SAP LAMA,Service Now tools

• Experience in web dispatcher installation and maintenance.

• Familiar with SAP system integration and interfaces using IDocs, RFCs, and web services

• Performed Enhancement package installations and upgrades on ECC using SUM tool.

• Performed Homogenous system migration (migrated SAP system to a different hardware)

• Performed homogeneous and heterogeneous system copy on all SAP components and databases.

• Performed Kernel Upgrade on Windows & Linux Environments

• Performed Client Administration like Local Client Copy, Client Export/Import, and Remote Client Copy.

• Developed and implemented improved policies and procedures, implementing Best Practices solutions for SAP security change management controls, transporting SAP security roles to production environment.

• STMS configuration and CTS+ configuration.

• Fiori add -on installation and configuration.

• Extensive Production support experience in ECC, NW 7.0, 7.1, 7.3 and 7.4, XI/PI, Content Server, BOBJ/BO 4.0, 4.2

• Extensive production support experience in Oracle10g,11g, 12c, HANA 1.0, HANA 2.0.

• SAP Router installation and configuration.

• Extensive experience on different database Version upgrade and patch upgrade.

• Worked on User Creation, Role creation - Master, Child, Composite, Single roles and Assignment.

• Worked on User Authorization issues, can analyze SU53 screenshot, activating user trace.

• Performing SAP License audit using SLAW

• Created Roles – Composite and Single and assigned to users- (Segregation of Duties)

• Role Cleanup Activities

• Security – Creating, Designing and Maintenance of Roles, Profiles, and activity groups according to the business requirements, Fiori Roles.

• User Management

Technical Skills:

Industries: Health care, oil & Gas Brands, Manufacturing Operating Systems: Linux, Windows Server.

ERP : SAP R/3, HANA, ERP 6.0, SAP BI, SAP PI/PO, NW 7.0x NW 7.1x, SCM, SRM, CRM,BO/BOBJ and Content server. Database : HANA, Oracle and MS-SQL server

Ticketing Tools: SNOW

Trainings:

• Involved in internal trainings on HANA and Oracle.

• Involved internal trainings on Solution manager 7.1& 7.2.

• Attended trainings on SAP HANA SPS09, SPS11, SPS12and HANA 2.0.

• Attended training on S/4HANA Implementations and Migration scenarios. IT Experience:

• IBM - Jul 2022- Till date

• Tata Consultancy services - October 2013 – Jul 2022 Education:

• Bachelor of Technology from KL University – 2013 Client: PepsiCo, US Aug 2022 to till date

Role: Senior SAP Basis Consultant

Project: Production Support

Roles and Responsibilities:

• Upgraded HANA 1.0 to HANA 2.0.

• SAP FIORI Add-on installation

• SAP HANA 2.0 database installations and upgrade

• SAP HANA Database Administration

• SAP HANA database – Backup configuration, restore and recovery.

• Production support for all ABAP and JAVA systems in Production landscape

• Performed ECC, BW, QA systems refresh using Backup/Restore method.

• SAP GUI 7.60 Roll-out.

• Resolving the day-to-day customer issues based on incidents.

• Planning and performing various changes

• Using of LAMA tool for checking system performance

• Installation of maintenance certificate using strust Environment: SAP ECC 6.0 EHP7, HANA 2.0 Solman 7.2, Linux, Oracle 12c and HANA 1.0. Client: Post Bank Systems, Germany (April 2021 to Jul 2022) Role: Project Lead & Senior SAP Basis Consultant

Project: Production Support

Roles and Responsibilities:

• HANA Installation, upgrade, and administration

• HANA performance tuning

• HANA Backup, Restore and backint configuration.

• HANA monitoring using cockpit, administration using cockpit.

• Good working knowledge on SOLMAN including, TechMon, BPMon, ChaRM

• Plan and manage SAP systems maintenance schedule.

• Client copies and system refreshes

• Kernel upgrades

• Support Package Update through SDM, JSPM, SUM

.

Environment: SAP ECC 6.0 EHP7, Solman 7.2, BW 7.4, SAP PI/PO 7.4, Windows 2008, Suse Linux, Oracle 12c, HANA1.0 SPS12 and HANA 2.0.

Client: Xerox corporation (June 2018 to March 2021) Role: SAP Basis Consultant

Project: Implementation & Production Support

Roles and Responsibilities:

• Installed HANA 1.0

• Updated the HANA revisions also version upgrade

• Configured data replication process in HANA database and built a secondary system.

• HANA security administration; Configured Backup Process; Daily production support activities.

• Worked on End-to-end implementation Projects.

• Responsible for managing incident and change management process.

• Troubleshooting for Business Process Monitoring in Solution Manager 7.2

• CCMS and Service Level Reporting in Solution Manager

• R/3 Kernel Upgrade

• Applying support packs using JSPM in Java Stack

• Background processes administration.

• Workload and Performance Monitoring & troubleshooting in ECC, BW & PI.

• User Administration –User Administration with Authorization and Profile maintenance

• System Profile Maintenance – Instance and Default Profile.

• Single sign on (SSO) configuration

• Client Administration – Performing Client copy (client export / import & remote Client)

• Monitoring Background jobs, re-scheduling, canceling long running jobs.

• Short dump analysis, managing lock entries, lock/unlock transaction codes, displaying and monitoring of Database and Application servers, managing user sessions. IDOC’S monitoring in R/3 and XI system.

• Language imports.

• Handling Transports from one System to another System. (TEST, QA & PRD).

• Daily Monitoring of all the systems.

• Implemented SAP NOTES & OSS USER IDs for Users.

• Created Developer Keys and Access Keys to users.

• Creating OSS Messages for Problems or any issues to SAP.

• Printing issues (all are network printers)

• Backup maintenance

• Contribute to the documentation for the various tasks that we perform for daily monitoring and checklist.

• Preparing daily and weekly reports.

• Solution Manager 7.1 installation using SWPM.

• Configuring Solution Manager using Solman setup.

• Configuring Managed System Setup

• Installing Diagnostic Agent, and Host agent.

• Performed the EWA configuration in solution manager.

• Setting up RCA with custom alert template.

• Setting up IT performance Report and Service Level Reports.

• Installation of BOBJ

• Upgrade of BOBJ from 4.0 to 4.1

• SAP DR exercise plan review with DR team for ECC, BW and FIORI systems Environment: SAP ECC 6.0 EHP7, Solman 7.2, BW 7.5, FIORI Linux, Oracle 12c and HANA 2.0. Client: Rallis Pharmaceuticals, April 2016 to May 2018 Role: SAP Basis Consultant

Project: SAP Production Support

Roles and Responsibilities:

• Installation of ECC 6.0 EHP 5 on windows 2012 R2 server

• Migration of all SAP servers in Rallis landscape from one hardware to another hardware along with oracle upgrade from oracle 11 to 12.2.

• Upgraded BO server from 4.2 SP3 to 4.2 SP6 and BODS server from 4.2 SP 8 to 4.2 SP 11

• Host agent, SMDagent upgrades

• Worked on SMTP/Email & FTP Configuration

• BASIS tickets review meeting with teammates.

• SAP ECC systems monitoring and trouble shooting.

• SAP weekly Maintenance release review board meeting

• SAP Environment changes (non-prod & Prod) with client.

• SAP EWA report analysis and review

• Performing Tablespace extension using BR tools

• Checking on system logs, Enabling and checking Trace files, Lock and update management

• Taking backup of oracle database using BR* tools and scheduling backups using DB13

• Client Administration – Performed Local client copy and Remote Client Copy

• Generating Developer Keys, Object Keys, maintenance certificate generation and their installation using SLICENSE

• Background Job administration – creation, monitoring Environment: SAP ECC 6.0 EHP5, SAP BO 4.2, SAP Solman 7.1, Windows 2012 R2 server Client: Mitsubishi Escalators and Elevators, March 2013 to May 2016 Role: Associate SAP Basis Consultant

Project: Production Support

Roles and Responsibilities:

• Releasing change request and importing into quality assurance and production systems.

• Execute transports (OS Level, TMS, and SAP or third-party tools)

• Performed all Pre & Post refresh activities while system copy and maintained in landscape.

• Downloading kernel upgrade files, support packages from SAP marketplace and applied as per the EWA recommendation.

• Adding data files to table spaces by using BRTOOLS.

• Creating and maintaining distribution lists

• Performed EWA Analysis.

• Performed Local Client copy, Remote Client copy, Client Export and Import and Client Deletion as per Requirement.

• Monitoring the system time-to-time and involving Troubleshooting Problems like Resetting Passwords, Deleting Lock entries, unlocking users, printing problems like Spool Administration, User Maintenance etc.

• Profile maintenance – Start-up, Instance and Default profile.

• tRFC’s Queues clearing and activate workflow.

• Changing the Password of Administrator and J2ee_admin Using Config Tool.

• Notes correction downloading and applying using OSS using SNOTE.

• Performed Generation & Applying SAP Licenses.

• SCOT Configuration and E-mail Processing.

• Applying SAP License and Raising Message to SAP.

• Changing the system parameters through RZ10 and RZ11.

• Daily health checks like monitoring SAP servers, logged on users, Work process overview.

• Client Administration: Client creation and Assigning Logical System to Client Performed local, Remote, Export and Import client copies.

• Performing daily monitoring of ABAP Dumps, Update Errors, and Lock Entries.

• Monitoring DB performance and Monitoring OS performance.

• Maintaining the profiles and operation modes for day and night operations.

• Adding data files to table spaces by using BRTOOLS.

• Importing the Transport requests between the systems in the landscape and other systems which are not in the landscape.

• Provided On-Call support as and when required 24/7 Environment: SAP ECC 6.0 EHP5, SAP BI 7.4, Oracle 11g.

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