MICHAEL LOCKHART 317-***-**** adx3rc@r.postjobfree.com Indianapolis, IN

OBJECTIVE

To obtain a challenging software engineer position that utilizes my technical expertise, customer service skills, and programming knowledge.

HIGHLIGHTS

●Strong knowledge of JavaScript, SQL, HTML, and Css

●Proficient with software development methodologies such as Agile/Scrum and DevOps

●Experience leading development teams and coordinating with stakeholders

●Proven track record of customer service excellence and problem-solving abilities

●Familiarity with ticketing systems and Agile/Scrum frameworks

●Motivated and adaptive learner

WORK EXPERIENCE

Software Engineer Lumavate LLC Jan 2021 - May 2023

●Designed and developed components for digital experiences using JavaScript, HTML, and Css

●Collaborated with cross-functional teams to ensure seamless integration of components into the Lumavate platform

●Participated in Agile development processes, including sprint planning, daily stand-ups, and retrospectives

●Conducted code reviews and provided feedback to improve code quality and maintainability

●Assisted in troubleshooting and resolving issues reported by clients

Software Support Engineer Foxconn June 2020 - Jan 2021

●Maintain and support SQL databases to ensure system stability and reliability

●Coordinate with factory floor managers to troubleshoot and resolve issues in a timely manner

●Assist with the development and deployment of company-wide projects

Staff Support Analyst Delta Faucet Company August 2019 – June 2020

●Served as a single point of contact between users and the IS department, managing incident tracking and resolution

●Monitored and advanced automated production scheduled jobs to ensure optimal system performance

Title Processing Associate Bureau of Motor Vehicles July 2016 – Nov 2018

●Provided customer support by phone, email, and mail, communicating BMVC best practices and legal compliance requirements

●Streamlined and improved departmental processes to enhance efficiency and customer satisfaction

EDUCATION Purdue School of Engineering, IUPUI May 2020 Bachelor of Science in Computer and Information Technology

●Relevant coursework: Web Programming, Java Programming, Adv. Web Site Design, Commercial Web Site Dev, Visual Design

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