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Customer Service Representative

Location:
Columbus, IN
Posted:
July 05, 2023

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Resume:

C H E R Y L B R A N U M

Phone: 812-***-****

Email: adx3rb@r.postjobfree.com

CAREER FOCUS

Motivated employee with 20 years purchasing/administrative/customer service experience with excellent problem-solving skills as well as outstanding vendor relations. Strong professional abilities, including project deadlines, communications and driven to improve results and exceed goals.

SUMMARY OF SKILLS

Forecasting

Account Management

Conflict Resolution

Negotiation Skills

Client/Vendor Relations

Procurement: Domestic and Imports

ACCOMPLISHMENTS

Ability to Assess Problems and Seek Viable Resolutions.

Outstanding Organizational Skills

Proficient in Computers; Microsoft Office {Excel Expert}; Systems Administrator

Ability to Manage Budgeted Accounts, Accounts Payable/Receivable, and Financial Reporting

Provide Professional Collaborations within the Company as well as with Vendors/Clients

Ability to Seek and Negotiate Products and Services

WORK EXPERIENCE

Toray Resin Company, LLC

March 2014 – Current

Job Title: Customer Service Representative, Supervisor / Inside Sales Representative

CS Duties: Customer Orders, Purchase Orders, CS Unit Supervision, Imports, Exports, Warehouse Management, Inventory, Production Assistance, Forecasting, Returns

Sales Duties: Customer Relations, Quote letters, Meetings

October 2012 – March 2014

Toray Resin Company, LLC

Job Title: Buyer, Service and Supplies

Duties: Purchase Orders/Reconciliation; Vendor Negotiations; Budget Monitoring

Center Ethanol Company, LLC; 231 Monsanto Avenue; Sauget, Illinois 62201; 618-***-****

January 2008 – September 2012 (Relocated to Indiana)

Job Title: Senior Procurement Specialist

DUTIES: Purchase Orders/Reconciliation; Vendor Negotiations; Budget Monitoring; Inventory

Southern Illinois University Edwardsville; National Corn-to-Ethanol Research Center; 400 University Park Drive; Edwardsville, Illinois (Reason for Leaving: Accepted a position at Center Ethanol Company)

January 2003 – January 2008

Job Title: Administrative Clerk/Administrative Coordinator

DUTIES: Purchase Orders; Vendor Negotiations; Budget Monitoring

Southern Illinois University Edwardsville; Police Department; Box 1041; Edwardsville, Illinois 62026 (Reason for Leaving: Accepted another position on campus)

July 1993 – January 2003

Job Title: Chief Clerk, Administrative Clerk

DUTIES: Case Coding per State of Illinois Guidelines; WebMaster; 911 Updating/Monitoring

EDUCATION

1996 Southern Illinois University Edwardsville; Business

1988 – 1989 Robert Morris College; Springfield, Il; Business

1984 – 1988 Raymond-Lincolnwood High School; Raymond, Il,



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