Assistant Manager Customer Service
Resume:
Geraldine Domico
Westville, NJ *****
adx3o5@r.postjobfree.com
MANAGER with over 30 years of experience in the bar and restaurant industry. Expertise in mixology, bar menu development, customer service, bar and restaurant promotions, and staff management. Effective in making quick business decisions, inventory management, and coaching staff. Authorized to work in the US for any employer
Work Experience
Shopper
Shipt - Fort Lauderdale, FL
February 2020 to Present
Shop and deliver to members.
Manager
Top of the Line Management - Marty's Bar and Grill - Fort Lauderdale, FL February 2018 to December 2019
Manage full operations and staff during shift. Responsible for all ordering and payroll. Conduct daily liquor inventory. Issue employee banks. Set employee schedules. Train new employees on POS system and daily responsibilities. Maintain location budgets. Assistant Operations Manager
HMS - Fort Lauderdale, FL
February 2016 to February 2018
Shift Supervisor
January 2015 to February 2016
Manage multiple restaurant operations and staff during shift. Responsible for all ordering. Conduct daily liquor inventory. Issue employee banks. Set employee schedules. Manager
Hollywood Diner and Sports Bar Hazle Township, PA
March 2010 to June 2014
Responsible for all bar and restaurant business operations. Managed restaurant and bar staff including all recruitment efforts, hiring, staff policies and procedures. Managed inventory, handled purchasing, and monitored food preparation for consistency and portion control. Maintained bar entertainment schedule.
• Opened the new restaurant location. Built initial bar inventory, hired and trained the entire bar staff, ordered and set up all bar supplies, and designed restaurant drink menu.
• Developed specialized Martini menu with high profit drinks.
• Created Caribbean themed bar menu for the summer.
• Created Employee reward program
Assistant Manager and Bartender
Old Oar House Irish Pub - Millville, NJ
November 1998 to February 2010
Responsible for all bar and restaurant business operations. Managed restaurant and bar staff. Managed inventory, handled purchasing, and monitored food preparation for consistency and portion control. Maintained bar entertainment schedule. Facilitated promotional events for liquor brands to increase sales.
• Opened the new bar and pub location, and assisted in setting up the bar inventory and supplies.
• Opened a new high end restaurant adjacent to the pub after several years of success at the existing location. Responsible for all bar operations at this location.
• Prepared & served cocktails for patrons - created seasonal drinks menus based on on/off season shifts in demand
General Manager
Unique Physique Bodywear - Pompano Beach, FL
September 1991 to June 1998
Maintained all financial records and bank accounts. Managed all retail store cash and credit transactions. Responded to customer inquiries about products. Maintained an adequate daily inventory of merchandise
& packaging supplies.
• Developed operational standards for the business.
• Opened the new retail location and ordered all retail supplies and inventory. Education
High school or equivalent
Skills
• Payroll
• Scheduling
• Operations
• Inventory
• training
• Microsoft Word
• Inventory Management
• Team Building
• Word
• retail sales (8 years)
• Bartending
• Restaurant Experience
• Management
• Procurement
• Purchasing
• Store Management Experience
• Assistant Manager Experience
• Shift Management
• Merchandising
• Food Safety
• POS
• Profit & Loss
• Human Resources
• Supervising Experience
• Recruiting
• Labor Cost Analysis
• Culinary Experience
• Catering
• Kitchen Management Experience
• Office Management
• Operations Management
• Food Preparation
• Pricing
• Restaurant Management
• Banquet experience
• Cost control
• Store management
• Food management
• Food production
• Menu planning
• Stocking
• Loss prevention
Certifications and Licenses
ServSafe Manager
March 2017 to March 2022
Driver's License
Bartender License
Food Handler Certification
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