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Security Officer Customer Service

Location:
Elmhurst, IL
Posted:
July 05, 2023

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Resume:

KENNEDY O. ATIMOKHALE

**W*** Butterfield Rd. • Oakbrook Terrace, Illinois 60181 • 708-***-**** • adx3li@r.postjobfree.com Dynamic, highly-motivated professional with progressive experience in security operations seeking to integrate a multitude of skills in challenging new opportunity within a progressive organization. SUMMARY: Possess extensive experience in security operations with expertise in leading security guards.

Proactive yet diplomatic attitude; interact effectively with superiors, co-workers, and clients.

Fluent in communicating and articulating complex concepts and ideas into understandable terms when interfacing with individuals from various backgrounds.

Adept at handling emergency situations effectively; medical emergencies, accidents and other threats.

Thorough knowledge and hands-on experience with research/analytics, problem solving and regulatory compliance.

PROFESSIONAL TITAN SECURITY, Oakbrook Terrace, Illinois 2022 to Present EXPERIENCE: Security Officer

Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control. Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner.

• Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions.

• Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents.

• Control and monitor surveillance equipment, and perform building and equipment inspections.

• Guard access points, permitting or refusing entry,restraining trespassers, and direct heavy traffic during start and end of business hours.

• Complete daily reports, including relevant information, observations, surveillance footage, and signatures.

THE SHERIDAN, Oak Brook, Illinois 2021 to Present

Concierge

Responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. Provide an overview of community information to those inquiries in support of the marketing and sales efforts.

• Monitor the Bistro area for refreshments, music, and cleanliness.

• Perform general administrative duties as needed. 900 SERVICES, Chicago, Illinois 2020 to 2021

Security Officer

EMBASSY SUITES, Lombard, Illinois Sept. to Dec. 2020 Security Officer

BRINK’S HOME SECURITY, Schaumburg, Illinois Feb. to Mar. 2020 Security Officer

YELLOW CAB COMPANY, Chicago, Illinois 2008 to 2020 Cab Driver

Responsible for driving around the Chicagoland area in a safe and efficient manner in order to transport clients from one location to another. Respond to signals from potential clients as swiftly and safely as possible. Navigate daily traffic in order to deliver clients to destination in an expedient manner.

(Professional Experience - Yellow Cab Driver continued on page 2) KENNEDY O. ATIMOKHALE Page 2

(Professional Experience - Yellow Cab Driver continued)

• Ensure the timely and safe pickup and drop-off of clients to various locations throughout the Chicagoland area, including Midway and O’Hare Airport.

• Provide exceptional customer service through timely delivery and clear communication.

VALERO ENERGY, Arlington, Texas 2005 to 2006

Station Attendant

GENERAL SECURITY, Ewhohimi, Edo State, Nigeria 2003 to 2005 Farmland/Warehouse Security Officer

Responsible for managing various security and safety functions including operation and maintenance of CCTV, burglar alarm systems and key distribution for a local farming company and the adjoining storage warehouse. Managed the enforcement of policies and procedures at both facilities. Audit all security operations and develop actions that eliminate gaps in operations.

• Assigned work to associate security officers and developed weekly schedules.

• Ensured compliance of all regulatory agencies were adhered to; maintained working relationship with security personnel, company and locals.

• Patrolled all assigned facilities on-foot or in vehicles; investigated any disruption to security.

• Reported any criminal activity observed at facilities to local law enforcement.

• Trained all new security officers in threat assessment, regulatory policies and procedures.

PROPERTY MANAGEMENT SERVICES, Benin City, Edo State, Nigeria 1992 to 2005 Property Manager

Oversaw all aspects of property management including office activities, building maintenance and client services. Managed client relations issues regarding financial agreements, monthly association rates and maintenance issues. Worked with third party and internal crews for janitorial and landscaping services.

• Served as face of the organization; resolved complaints in an efficient and timely manner.

• Performed general office duties including phones/email, scheduling and filing. LICENSURE: • Firearms Training Certification #230 (2016)

• FOID Card for Armed Security (2016)

• Armed Security License (2016)

• Unarmed Security License (2016)

• Illinois Taxi Driver’s License (2015)

SOFTWARE: • Proficient in Microsoft Office Suite.



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