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Customer Service Representative

Location:
Tulsa, OK
Posted:
July 05, 2023

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Resume:

James A. Simmons Jr.

Need it Now

Driver

Nov ***2 to Jan 2023

Delivered auto parts to repair shops

Easywireless

MASM

Aug 2020 to Oct 2022

Assisted customers with getting lifeline phone service and provided technical support Managed store and 2 to 3 employees

Self Employed

Driver Uber/Lyft

Oct 2019 to Aug 2020

Alltran

Collections Agent

April 2019 to Oct 2019

made outbound calls attempting to collect on delinquent accounts Various Contracts

April 2017 to Aug 2017

PC Tech Refresh server and pc

Advantage Sales and Solutions

Feb 2017 to May 2017

Part time Brand Ambassador

Advised customers about a specific brand.

SureXpress, Tulsa, OK

Nov 2015 to Aug 2016

Delivery Driver

Separated freight products. Delivered freight on my route. Alorica (AT&T), Tulsa, OK

Aug 2013 to Mar 2014

Customer Service Representative

Handled inbound calls from customers regarding billing questions. Processed customer payments. Offered “self-help” options to customers Synova Inc. (HP), Tulsa, OK

Jan 2013 to Apr 2013

Technical Support Representative

Handled incoming calls for PC, Laptop, Printer, OS and MS Office related questions and troubleshooting Opened tickets as necessary. Westwind Enterprises, Sapulpa, OK

Mar 2012 to July 2012

HVAC Technician

Performed troubleshooting to resolve issues with AC/Heating systems. Ordered parts for repair, Installed package systems and split systems. Harbor Freight Tools, Tulsa, OK

Aug 2011 to Mar 2012

Sales Associate

Assisted customers with purchases. Stocked sales floor and unloaded freight.. Education

WTI, 2010 - 2011

HVAC/R Diploma and EPA license

Vatterott College, 2002 - 2004

Diploma Computer Technology



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