Sales Associate Customer Service
Resume:
David S Pfister
Harrison Township, Michigan
******************@*****.***
Objective:
Motivated Sales Associate with expertise in automotive sales and a proven track record of exceeding targets. Seeking a challenging position at Auto Bright Auto Sales to leverage exceptional communication and negotiation skills for maximizing sales and ensuring customer satisfaction. Experience:
Sales Associate Auto Bright Auto Sales, Mount Clemens, Michigan 4/1/2010 - 6/1/2022
● Engaged customers with personalized attention, actively listening to their needs and preferences.
● Demonstrated in-depth knowledge of inventory, including specifications, features, and pricing.
● Conducted thorough vehicle demonstrations, highlighting key features and addressing inquiries.
● Utilized effective negotiation techniques to close sales and secure favorable agreements.
● Assisted customers in securing suitable financing options and facilitated paperwork.
● Conducted comprehensive vehicle walk-arounds, ensuring customer satisfaction.
Sales Associate Special Financer Northwestern Dodge, Southfield, Michigan
1994-2004
● Successfully engaged customers with personalized attention, understanding their financing needs.
● Demonstrated extensive knowledge of vehicle financing options and terms.
● Facilitated loan applications and approval processes.
● Built and maintained positive relationships with customers, ensuring their satisfaction.
Sales Associate Southfield Orchard Chrysler Dodge, Washington Township, Michigan
2004-2010
● Provided exceptional customer service, addressing customer needs and preferences.
● Demonstrated in-depth knowledge of Chrysler and Dodge vehicles, including features and specifications.
● Conducted successful vehicle demonstrations, highlighting key features.
● Assisted customers in selecting the right vehicle for their needs and budget.
● Negotiated favorable agreements and closed sales to maximize customer satisfaction.
Flooring Sales Associate Hopes and Dreams Hardwood Flooring, Mount Clemens, Michigan
January 1, 2012 - Current Date
● Provided exceptional customer service, understanding flooring needs and budget constraints.
● Demonstrated in-depth knowledge of hardwood flooring options, finishes, and installation techniques.
● Assisted customers in selecting appropriate flooring options and provided maintenance guidance.
● Collaborated with installation teams, ensuring customer satisfaction with projects.
● Addressed inquiries and resolved issues promptly and professionally.
● Maintained a clean and organized showroom.
Skills:
● Customer Engagement
● Sales and Negotiation
● Product Knowledge
● Communication Skills
● Problem Solving
● Relationship Building
● Time Management
● Special Fianance Manager
Education:
High School Diploma East Detroit High School, Eastpointe, Michigan
[1992]
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