Customer Service Representative
Resume:
Victoria bellinger
Cedar Hill, TX
************@*****.***
I am a self-motivated individual; I am very detail orientated and I thrive to do my best with everything that I do. I see all task out until completion. I am a dedicated customer service representative for 5+ years. I am motivated to maintain customer satisfaction and contribute to company success. I have proven ability to establish rapport with member and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities. Authorized to work in the US for any employer
Work Experience
Prepaid claim agent
TTEC
December 2022 to Present
Fileing claims for cardholders who account been used and also filing hardships reconsideration Claim agent
Statefarm - Dallas, TX
September 2022 to October 2022
Making outbound to customers concerning there accident claim,Setting up tows, vehicle repairs. Customer Service Representative
Abba Staffing and Consulting
January 2022 to February 2022
Receive incoming calls from customers calling in refilling their prescriptions Making modifications to their account to change their delivery method Answer questions about their insurance information Home Care Attendant
Southwest personnel - Dallas, TX
April 2018 to November 2021
Assisting patients with home cooked meals
Cleaning
Making sure patient has taking meds
Making sure patient makes all appointments
Cashier
WALMART - Lewisville, TX
October 2020 to November 2020
CHECKING OUT CUSTOMERS
General labor
Amazon
January 2018 to November 2019
Packing items that where ordered and making sure that all the customers orders are correct and accurate Billing Customer Service Representative
Charter
September 2016 to February 2017
taking inbound calls from customers concerning their bills Education
Prairie Creeks Charter School
Skills
• Microsoft Office (2 years)
• Customer Service
• Call Center
• Caregiving
• Home Care
• Phone Etiquette
• Typing (35 wpm)
• Senior Care Full results: Proficient Cashier Skills
• Highly Proficient June 2020 Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient Verbal Communication
• Proficient February 2020 Speaking clearly, correctly, and concisely Full results: Proficient Customer service
• Proficient May 2020 Identifying and resolving common customer issues
Contact this candidate