YAGNIT BHATT

Ph: +1-519-***-****

Email: adx3dv@r.postjobfree.com

Toronto, ON

SUMMARY:

An experienced Business Analyst with 6+ years of business analysis experience, proficient in Agile and Waterfall methodologies, and experienced in executing projects in various sectors such as Insurance, Telecommunications, Banking, and Retail.

Familiar with Scrum and actively participated in ceremonies such as Sprint Planning, Daily Stand-up/Scrum, Product Backlog refinement, Sprint Review, and Retrospective Meetings.

Experienced at story mapping and creating agile artifacts such as epics, user stories, acceptance criteria, mock-ups, Definition of Ready, and Definition of Done

Experience with Software Development Life Cycle (SDLC) and its documentation – BRD, use cases, process flow diagrams, data flow diagrams, business rules, functional and non-functional requirements, creating/maintaining requirements traceability matrices.

Knowledge of requirements elicitation using various tools such as requirements definition, elicitation, analysis, review and finalization, requirements management, traceability and prioritization.

Manage and prioritize stakeholder expectations to assist with strategy and planning tasks.

Ensured smooth delivery of Minimum Viable Product by pro-actively collaborating with all key stakeholders for defining scope, allocating resources, estimating story points and discussing with developers, testers and end users to ensure delivery of minimum viable product (MVP)

Facilitated discussion with stakeholders and maintained a structured approach to planning, eliciting, analysing, documenting, communicating and managing requirements.

Experience leading software development teams through agile project processes such as backlog grooming, sprint planning, demos, retrospectives, stand-ups, and releases.

Ability to create business requirements and translate them into Software Requirements Specifications (SRS).

Strong understanding of JIRA, Confluence, Trello, MS 360.

Possess strong analytical and product management skills, including a thorough understanding of how customer business needs are interpreted and translated into application and operational requirements.

Extensive experience in writing use cases by meeting Business representatives and SMEs.

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst Feb 2022 – Present

Manulife Insurance

Experience as Scrum Master, in participating and facilitating all Sprint Ceremonies (2 weeks) from Sprint Planning to Sprint Retrospective. Productively use Scrum and Kanban boards, JIRA, Confluence, MS Teams, and more.

Expertise in facilitating JAD sessions with business and technical stakeholders to refine and decompose project requirements into a minimal viable product.

Developing process flow diagrams, use cases, activity diagrams, and data flow diagrams to help stakeholders better understand requirements and visualize page flows and user interactions.

Delivered clear and concise User stories by following the INVEST approach with the help of extensive requirement elicitation from Subject Matter Experts and Business.

Leveraged Confluence for documenting prototypes, wireframes and mock-ups.

Coordinate regular review sessions with design, development, and QA teams to understand and resolve impediments related to user stories, UI/UX tasks, and business rules.

Created and maintained data maps and data dictionary and used SQL in order to validate the data.

Actively participating in sprint review meetings and collaborating with the development team to present completed work to business stakeholders.

Ensure that the system and corporate vision are aligned through relevant user acceptance testing (UAT) and post-implementation testing (PIV).

Tracked successful resolution of documented bugs/issues within acceptable time frame.

Actively participated in Scrum ceremonies such as Sprint planning, daily scrum/stand-up, Sprint review, Sprint retrospective, UI/UX review meetings and Product backlog refinement meetings

Visualize your current state and perform a gap analysis to identify the resources needed to achieve your future state.

Leveraged Story-Mapping sessions to identify Personas, Epic/Feature and high-level user stories.

Supported the Scrum Master in creating burn up/down charts.

Sr. Business Analyst Dec 2020 - Jan 2022

TELUS Canada

Facilitated and guided Release Planning, Sprint Planning, daily scrum, Backlog Grooming, and Retrospective meetings.

Supported the Product Owner to manage product backlog by prioritizing, grooming and refining user stories in JIRA.

Assist development teams to further decompose complex user stories into simplified executable versions.

User story accuracy and compliance testing ensures that stories are accepted and verified without objection.

Worked with business owners and development teams to help document project impact and process management plans.

Facilitated Scrum Ceremonies in Scrum master’s absence, helped remove impediments coached and provided clarifications to the Product Owner and Dev Team, enacted Scrum.

Ensured requirement traceability from high level requirements to software requirements specification (SRS)

Maintain good working relationships with development teams by coordinating teams and conducting cross-team reviews.

Participate in estimating meetings with the development team to provide estimates (story points) for items in the product backlog.

Assist in the development of key functional requirements specifications and create use cases and process flow diagrams.

Supported the product owner in conducting Daily Scrum Meetings, Monthly Reviews meetings, sprint reviews and sprint retrospectives and monitoring action items for process improvement.

Analysed cost-effective solutions for process changes and change management issues.

Skilled in using SQL and Microsoft tools to analyze complex data and recommended solutions to augment customer relationship and retention rate.

Effectively interacted with two Agile Scrum and Kanban teams to translate business requirements into user stories.

Business Analyst Nov 2019 - Nov 2020

Bank of Montreal (BMO)

Use appropriate research techniques to gather information and identify stakeholder needs.

Collaborate with the Project Management Office and Business Development Department to evaluate and coordinate projects to ensure project success.

To support business goals and objectives, business processes were established to generate relevant and meaningful data analysis.

Business Architecture contribute to the development and modification of the systems required to meet customer requirements and support the changes by creating business specifications.

Project Coordination - Partnering with Development Leads to identify opportunities for better collaboration and process improvement.

Worked directly with product owners and stakeholders to elicit responses on customer satisfaction items, post-launch issues, and change requests.

Reorganized meetings to make decisions by organizing and conducting work process reviews.

Identified, analysed, and resolved issues identified in user acceptance testing.

Document system issues and communicate with stakeholders who can suggest corrective and follow-up actions.

Created process maps and workflows based on data analysis and of business processes analysis.

Jr. Business Analyst Jul 2018 - Oct 2019

Walmart

Collaborated with IT team to translate business requirements into functional requirements, validate solutions, and managed the UAT process.

Created Business Requirement Document (BRD) and worked under waterfall methodology.

Managed and facilitated stakeholders’ participation in the project and the required documents.

Assisted in analysing and defining efficient and cost-efficient solutions that support customer process, business products and functional requirements.

Guided in reducing the processing time in between the first request and delivery.

Efficient improvement of existing business process to achieve outstanding results.

Report enhancement requests and development efforts to senior management so they know when new features and updates are released.

In some cases, acted as a project lead and helped the project manager to ensure that the project stayed on schedule and scope did not creep.

Developed and monitored deliverables according to the project plan and schedule in consultation with the project team and steering committee.

Worked on developing project plans, workflow breakdown structures (WBS), and baseline data for specific project needs.

EDUCATION:

Bachelors in Technology, Navrachana University Vadodara, India - 2018

CERTIFICATIONS:

Certified Scrum Master- Scrum Alliance - 2022

IIBA Agile Analysis Certification (AAC) - 2021

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