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Front Desk Customer Service

Location:
Central City, KY, 42330
Posted:
July 04, 2023

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Resume:

Larissa Pendley

Greenville, KY *****

adx3d4@r.postjobfree.com

+1-270-***-****

Work Experience

Service Department/Driver

Pougue’s Chevrolet - Powderly, KY

October 2022 to Present

Schedule appointments

Shuttle customers to and from Pogue’s

Scanning documents into system

Sub Bus Monitor

Muhlenberg County Board of Education - Greenville, KY August 2022 to October 2022

Monitor students on bus, help those who need help exiting the bus. Make sure students stay seated and in a safe seated no position while the bus is moving. Help keep noise control down. Service Desk Associate

Uncle Lees - Greenville, KY

July 2022 to August 2022

Check out customers, complete fishing licenses, returns. Receptionist

PENNYROYAL CENTER - Greenville, KY

April 2022 to May 2022

Answered phones, schedules appointments, scanned documents into system Kitchen Supervisor

Kellwell Cook Supervisor - Greenville, KY

September 2021 to March 2022

Supervise inmates. Make sure meals are cooked and served in a timely manner. Write down temperatures of foods, keep track that all rules are as followed. Make sure no inmates are breaking rules. Keep logs of all food prepared and all ingredients are written down. Inventory Front Desk Specialist

Fast Pace Health - Central City, KY

January 2021 to September 2021

answering incoming calls, registering patients, scanning all paperwork and insurance information, verifying Insurance is current, collecting payments, daily bank deposits, Helping in other areas as needed.

Doing nightly reports and closing down system.

Patient Service Representative

Community Health Centers of Western Kentucky - Greenville, KY October 2020 to January 2021

Registration and check in of patients, scheduling appointments, verifying insurance, collecting copays, printing schedules, end of day reports, count down of money, scanning documents in computer Front Desk Specialist

Fast Pace Urgent Care - Central City, KY

June 2017 to September 2020

Duties: answering incoming calls, registering patients, scanning all paperwork and insurance information, verifying Insurance is current, collecting payments, daily bank deposits, Helping in other areas as needed.

Doing nightly reports and closing down system.

Receptionist/Records Clerk

PENNYROYAL CENTER - Greenville, KY

December 2012 to June 2017

Duties: Answering incoming phone calls. Scheduling procedures, Completing the paperwork for each doctors workload for the next business day. Countdown of moneys and end of day paperwork. Faxing paperwork to various offices.

Secretary II

Trover Health Systems - Madisonville, KY

August 2011 to June 2012

Duties: Answering incoming calls, scheduling procedures for all Radiological Departments. Reading, printing and faxing reports. Printing off daily reports and separating them for all physicians. Checking in patients for procedures. Going over all orders as well as doing medicare clearance checks. Making sure all departments have their orders for all procedures. Making copies of procedures for patients and offices. Education

High school diploma

MUHLENBERG COUNTY VOCATIONAL SCHOOL - Greenville, KY 1988 to 1989

GREENVILLE HIGH SCHOOL - Greenville, KY

1984 to 1989

Skills

• Customer Service

• Front Desk

• Front Office

• Guest Service

• Reception

• Type 90+ wpm

• Insurance Verification

• Medical Records

• Hospital Experience

• Medical Office Experience

• Medical Scheduling

• Phone Etiquette

• Computer Operation

• Medical Receptionist

• Computer Skills

• Multi-line Phone Systems

• Data Entry

• HIPAA

• Medical Terminology

• Word processing

• English

• Typing

• ICD-9

• Computer literacy

• Clerical experience

• Databases

• Microsoft Office

• Filing



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