Customer Service Administrative Assistant
Resume:
Ta’Niya Banks
*** ****** ******* ****** ********* 205
Clewiston FL, 33440
***********@*****.***
Summary:
Organized and dedicated Administrative Assistant with a track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self –motivated work ethic and ability to work effectively in independent or team environments. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration.
Skills:
Effective critical thinking skills
Excellent written and verbal skills
Great time-management skills
Strong organization skills
Good strategic planning skills
Very Detail-Oriented
Work Experience:
The Galley Grill Inc. 10/2020-08/2021
Cashier/Cook
Clewiston, FL
Answered phones for take out orders and answering questions about food prices
Excelled from a fry cook to a grill cook within a few months of starting
Ability to communicate clearly with customers and associates in person and via e-mail and telephone.
Ability to intermittently lift, push and/or pull up to 50 pounds and stand/move for entire shift.
Florida Memorial University, Miami Gardens, FL 9/2019-11/2019
Financial Aid Office Clerk
Addressed students inquiries of paying for school
Assisted in filing personal data to maintain records
United States Sugar Corporation, Clewiston, FL 6/2016-7/2016 (summer)
Ag Research and Development Assistant
Complied with the company’s attendance policy to ensure the business operated accordingly with its daily functions.
Scanned and stored old data reports to maintain records.
Assisted in testing sugar canes grown in the fields to ensure the readiness for consumption
United States Sugar Corporation, Clewiston, FL 6/2015-7/2015 (summer)
Quality Control Assistant
Complied with the company’s attendance policy to ensure the business operated accordingly with its daily functions.
Shadowed employee fieldwork and usage of materials for quality and consistency.
Recorded employee concerns of the operating machinery of sugar to ensure the safety of them and consumers
United States Sugar Corporation, Clewiston, FL 6/2014-7/2014 (summer)
Administrative Assistant
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office mail, office cleaning and bookkeeping.
Assisted in answering company phone calls to ensure proper customer service
Created reports, correspondence and spreadsheets using Microsoft Office programs for each worker and the department to determine the quantity of people in each department
Education:
Florida Memorial University Miami Gardens, FL 8/2016-5/2020
Bachelor of Science: Business Administration
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