Team Member Customer Service

Christopher Love

** ***** ****** **., *********, TX 76063

Cell: 682-***-****

************@*****.***

Professional Summary

Shipping Coordinator with over a decade of experience in shipping and receiving in warehouse operations.I have strong communication skills and extensive experience in establishing excellent communication with air carriers and oversea agents to ensure delivery of exceptional services. Well-versed in coordinating all import and export freight activities, with special focus on customer satisfaction.Strong sense of organization attention to detail and ability to develop positive interpersonal relationships with warehouse staff shippers and management Core Qualifications

● Forklift Certified

● Excellent scheduling and tracking Skills

● Proficient order pulling and filing skills

● Excellent oral communication skills

● Good experience working in warehouse environments

● Excellent time management skills

● Dependable and hard-working

● Good ability to work as a valued team member

● Good inventory and shipping tracking skills

● Strong understanding of shipping and receiving

process

● HAZMAT certified

Education

High School Diploma - 1994

North Central High

LeBeau, Louisiana

Associates of Science- 2004

Everest College

Arlington, TX

Experience

Shipping Coordinator-Energy Efficient Solutions

Duncanville, TX

1/1/2018 - Present

● Supervise all activities for the assigned team

● Monitor and oversee shipping activities to make sure that everything goes out accurately and in good condition

● Develop and implement processes to reduce damaged inventory and increase shipping accuracy

● Responsible for managing and tracking unfulfilled orders

● Work closely with the Purchasing/Production Control Coordinator to coordinate shipments

● Direct the movements of goods for efficient warehousing, staging and shipments

● Read shipping notices, orders and other documents so as to determine priorities

● Carry out regular inventory counts and maintain inventory transactions and product locations

● Responsible for managing export documents and processes

● Coordinate traceability exercises

● Ensure a safe work environment and that all safety standards are being followed

● Ensure all quality, safety and other audits are being conducted

● Enforce all policies and procedures in a fair and effective manner

● Provide ongoing coaching and training to staff

● Drive and support process improvements to help continually improve the business from all aspect E O Operator -Steris Medical Sterilization

Grand Prairie, TX

9/1/2016 - 11/1/2017

● Unpacks, identifies, examines and sorts incoming medical instruments, components and miscellaneous items.

● Compares identifying information of incoming instruments to verify Sales/Purchase Orders, invoices, packing lists and/or other records.

● Ensures the accuracy of shipping documents and verifying receiving instruments with SRN’s and other documents.

● Maintains inventory of disinfection shipping materials and supplies.

● Performs the disinfection process for the medical instruments, component parts and miscellaneous items into and from the repair facility.

● Places instruments in protective material and counts contents of all Sales/Purchase Orders prior to packing, checks model and serial number.

● Packs outgoing medical instruments, component parts and miscellaneous items and prepares shipping labels through use of overnight courier services such as FedEx, UPS, etc.

● Communicates problems, discrepancies, etc. with supervisors, technicians, and customer service. Maintains receiving/shipping area in a clean, safe and orderly manner. Shipping Specialist-International Paper

Grand Prairie, TX

2/1/2006 - 11/1/2015

● Executed daily operations to optimize customer shipments.

● Tracked incoming and outgoing inventory and products.

● Affixed shipping labels on cartons with all shipping information included.

● Communicated with supervisors and coworkers in order to get things done in a timely manner.

● Maintained inventory of outgoing shipping items via database entries.

● Prepared products for shipment and checked them to make certain they met specifications.

● Assisted with general warehouse duties

Quality Control Tech-Spartech Polycom

Arlington, Texas

2/1/2004 - 11/15/2005

● Inspected incoming and outgoing shipments and tracked them using database entry.

● Prepared outgoing items for shipment and affixed appropriate shipping labels and postage.

● Worked as a team member and helped others to meet shipment goals.

● Reported all inventory and shipment issues to supervisor immediately. Shipping Clerk/ General Warehouse-Spartech Polycom Arlington, Texas

1/1/2002 - 2/1/2004

● Worked filing and pulling orders

● Worked as a team member and helped others to meet daily goals.

● Reported all issues to supervisor immediately.

● Worked diligently to complete all task given

● Showed management and leadership abilities

● Promoted to Quality Control Tech

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