Store Manager Customer Service

MB

MELISSA BROHL

*************@*****.*** 586-***-**** New Haven, MI 48048

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Merchandise selection

Expert in [Name] POS software

Vendor negotiations

Identifying sales trends

Big Lots Eastpointe, MI

Merchandising Manager

04/2019 - Current

Determined direction for seasonal merchandise by researching and analyzing trends.

Assessed purchasing needs and reviewed in-store sales and inventory levels.

Maintained records of inventory stock and shrinkage by conducting product audits every [Timespan].

Dollar General Clinton Twsp, MI

Store Manager

02/2015 - 04/2019

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

Managed inventory tracking and physical inventory counts to minimize loss.

Warren Woods Tower High School Warren, MI

High School Diploma

05/1990

Summary

Skills

Experience

Education and Training

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