Justine E. Sijmons
**** ********** **** **. ******, GA
CELL:678-***-**** EMAIL:adx33b@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
●Bilingual (English / Spanish)
●40-50 wpm on standard typing test
●Excellent communication and organization skills
Efficient in:
Dentrix G4
InSync Communications
Microsoft Word/Microsoft PowerPoint/Microsoft Outlook/Microsoft Office/Adobe
●Gwinnett Technical College 09/2004 GED
● Phoenix University
01/2011-currently not enrolled - Health Administration
EXPERIENCE
04/2013 – current
The Network Inc.
Bilingual Data Entry Specialist/Interview Specialist
●Enter Compliance and Claims reports
●Enter Client callbacks
●I’m trained on all levels of Compliance (C1-C4) and Claims (N1-N4) to take inbound calls for all clients
●I was trained to enter reports for special clients that require more attention to detail or have special instructions
●Handle personal and time sensitive information appropriately
Data Entry Specialist
● I print documents that come in via email, fax, and US Mail
●Determining the type of report that needs to be coded. If not a report determine the next step for the email (if it’s Correspondence, MEDS, Attachments, Research etc)
●Keying Claims reports (WC, GL, AL, PL)
●Ensuring the proper data is entered correctly into different fields.
●Working with sensitive information, demographic information
10/2012 – 01/2013
Costco
Front End Associate
●Cashier/Bagger on registers
●Door Greeter
●Return unwanted items back to shelves
●Upgrade memberships
05/2011 – 08/2012
Tebo Dental Group
Check-In Coordinator/Medicaid Limits Specialist
● Greet and check in patients for scheduled procedures
●Update account information
●Distribute faxes, receive/send packages
●Create new patient/existing patient paperwork packets
●Verified if patients were active with their insurance and due for scheduled appointment
●Pulled patients dental history from DentaQuest/Amerigroup/GHP websites
●Filled out limit sheets for Hygiene schedule, Op (treatment) schedule, and Sedation schedule
●Updated fee schedules/charts/insurance
●Scheduled appointments for cleanings, and treatment
●Sent out Daily Recap List (list of all errors I corrected in accounts not done by appointment setters)
●Created and provided InSync training for new hires, and existing employees
08/2009 – 05/2011
T-Mobile USA
Retail Sales Associate
●Open/close store
●Prepare/countdown tills and deposits
●Process payments/activations/upgrades/migrations/returns/exchanges
●Complete TLC calls, and any training listed
●Provide outstanding customer service and assistance
08/2009 – 05/2011
La Fitness
Front Desk/Childcare
●Greet and scan in members
●Address any concerns with their accounts
●Change/update billing information, freeze/unfreeze/update accounts
●Take payments for monthly bills/amenities
●Handle all phone calls and direct them properly
●Daily calls to update EFT information
●Care for/create activities for children ages 3-13 in the Kids Club
10/2007 – 08/2008
Bally Total Fitness
Fitness Sales
●Take incoming calls from prospect members/outgoing calls to leads
●Schedule appointments for prospect members to visit the club
●Go over goals/give tour of facility/show price plans/set up membership
●Sell fitness products (protein shakes/drinks/nutrition bars/energy supplements/vitamins/etc)
●Attend all sales trainings/meetings
08/2004 – 07/2005
Wal-Mart
Cashier/Customer Service Representative
●Greet customer and scan/bag their items
●Assist with items if customer unable
●Clean pod daily
●Complete all training
●Processed returns/exchanges, money grams/money orders, handle large amounts of cash, count/open/close tills.
●Inventory in grocery department
●Checked in/distributed products from different vendors
06/2003 – 01/2004
Folks Southern Kitchen
Hostess
●Greet/seat guests
●Go over specials/take drink orders if waiters busy
●Helped restock kitchen/dining area
●Assist with To Go orders/taking payments
References are available upon request