Material Handler Customer Service

Mieko A. Saulsberry

**** ******* ****** **** *******, TN 38116 901-***-**** email- (adx337@r.postjobfree.com)

SKILLS PROFILE

An experienced supervisor with over 23 years of leadership skills is seeking an opportunity where I can help an organization improve its efficiency and to help to ensure growth in daily profit margins. I have a proven track record of managing success in small and large organizations

EMPLOYMENT HISTORY

Diamond Construction & Hardscape April 2018 -Present

Supervisor/ Self-Contractor Memphis, TN

●Managed all daily activities of workers, project schedule, and resource allocation

●Responsible for ordering and tracking jobsite materials and equipment deliveries

●Act as a liaison between the on-site employees, subcontractors, and project engineers

●Performed routine project safety inspections and implemented any necessary actions to maintain a safe work environment

●Maintained daily logs of manpower, equipment, and manpower utilization

●Responsible for meeting operational standards by contributing construction for strategic planning to help implement production goals and to provide high quality customer satisfaction

●Supervised over a crew of 10 or more laborers at a time

Games Workshop December 2016-April 2018

Lead Material Handler Memphis, TN

●Accounts for all materials and supplies in the store’s facilities, materials, and equipment

●Responsible for preparing and coordinating schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space

●Oversees receipt, storage and shipment materials and related reporting in accordance with established procedures

●Administrates and operators the organization’s warehouses, including processing, packaging and storage of supplies, materials, and equipment

●Responsible for motivating team members to work efficiently and served as a liaison between leadership and my team

Federal Express November 2010- December 2016

Lead Material Handler/ Forklift Operator Memphis, TN

●Responsible for preparing and coordinating schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space

●Oversees receipt, storage and shipment materials and related reporting in accordance with established procedures

●Administrates and operators the organization’s warehouses, including processing, packaging and storage of supplies, materials, and equipment

●Responsible for motivating team members to work efficiently and serves as a liaison between leadership and my team

●Responsible for pallet retrieval and put away in narrow aisle bulk rack storage system

●Responsible for loading and unloading of pallets and cases from trucks and conveyor lines, by hand or equipment

Inter-Fab Pool Distribution Warehouse April 2006- November 2010

Line Supervisor Memphis, TN

●Responsible for scheduling merchandise to be moved from the warehouse to the facilities

●Responsible for coordinating any inventory transfers to and from departments

●Maintain high customer satisfaction levels through excellence in dispatching, identifying, receiving, and ensuring quality of products

●Maintained and measured to ensure and address the effectiveness of employee performance and warehousing activities

●Worked along with management to observe disciplinary issues, attendance, and performance of direct reports

●Control and organize storage and inventory space, all so ensured the accuracy of inventory and shipments

●Responsible for communicating department expectations and new hire and ongoing staff training for employees

●Interacted with customer service department to help resolve any problems or answer any questions

●Responsible for implementing new processes and improvements

●Consult and organize activities with other teams and departments

●Enforce safety standards and compliance

●Assigned the teams daily assignments to ensure that the work load was distributed fairly and in a way that helps to utilize the employees’ skills

EDUCATION

Business Management with a concentration in Finance, LeMoyne- Owen College, Memphis, TN

August 1999- December 2000

Music Education, Jackson State University, Jackson, MS

August 1996- December 1998

High School Diploma, Whitehaven High School, Memphis, TN

Graduated C/O May 1996

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