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Customer Service Social Media

Location:
Kingston upon Thames, Greater London, United Kingdom
Posted:
July 04, 2023

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Resume:

Simar Gill

075******** adx2w2@r.postjobfree.com

Objective

Previous history is primarily in contract roles where I have gained excellent knowledge and skills. I am now looking for a permanent position with the opportunity to progress and develop within the role and company. I am Organised with excellent communication skills and attention to detail. I can work as part of a team and also work as an individual using my initiative to resolve and plan situations that may occur. I am enthusiastic and always willing to learn to develop skills.

KEY SKILLS

●Meeting and exceeding KPI targets

●Generating over 50% of booked appointments and closed deals in team

●Opening/Closing Skills

●Exceeding Sales targets

●Lead Generation Skills

●Build and manage internal/external relationships involving clients & print vendors

●Deliver solutions to meet client requirements and develop solutions to client issues

●Ability to understand and anticipate clients existing and future needs in depth and communicate this within the team

Employment History

Office Angels - April 2019 – Current

Temporary administrative work for various companies

●Administrative work

●Answering customer service queries

●Resolving customer service issues

●Billing using in house system

Guardian Wealth Management – England - September 2016 – February 2019

Primarily advising and assisting British nationals living overseas regarding claiming their pensions as tax efficiently as possible, up to 10 years earlier and enabling them to leave their pension rights free of inheritance tax to their families, as well as giving them full control over what their pensions are invested into, informing them as to how the new pension flexibility reform has affected them and allowing them to protect their pensions from the current multi-billion pound pension deficit in the UK.

Also deal with a range of other offshore specialist financial fields, including:

*Tax-Efficient returns on Regular Savings higher than the currently low interest rates banks will provide.

*Lump Sum Offshore Tax-Efficient Investment.

*Life and Critical Illness Insurance.

*Tailored Offshore Tax-Efficient Investments, customised to suit each individual expat

AVI Management September 2014 - August 2016

Cyprus

●Booking appointments over phone for closer

●Exceeding sales targets for team

●Generating over 35 successful potential bookings in a week

●Dealing with UK clients advising of services provided consisting of investment options available such shares, bonds and property

●Lead Generation over social media such as LinkedIn and seminars

●Successfully generating over £50k in 7 months for company

Sales Executive, Stella and Dot, (Self Employed)

Feb 2012 - August 2014

●Selling and Marketing women’s jewellery through various social media platforms and trunk shows

●Assisting and styling customers with Stella and Dot products according to requirements i.e type of occasion, budget etc

●Cold calling

●Product knowledge and brand development, Using creative methods and platforms to market and promote brand awareness

●Regular attendance of seminars to keep up to date with trends, to gain product knowledge of the seasons products, improve sales techniques and to meet the team.

TNT, Heston

January 2007– January 2012

●Dealing with customs and customers, to release consignments held due to missing documentation such as power of attorney and unsigned documents.

●Documentation being sent via fax and scanned across to customs in UK and internationally.

●Dealing with service failures; export and import consignments

Education

Villiers High School – GCSE Maths, Science, English, French, Geography, RE

West Thames College- GNVQ Information Technology (Distinction Award)

HND Human Resources

Certificates and Training

Imports/Exports awareness course

Aviation Security - Avsec 4 (Level D)

Manual Goods and Dangerous Handling



Contact this candidate