Customer Service High School

CAREER OBJECTIVE

To Achieve high career growth through a continuous process of learning for

achieving goals & keeping myself dynamic in the changing scenario to become a successful professional and leading to the best opportunity. WORK EXPERIENCE

Elementary

from ERAMS-EAST

1999-2005

Education

High School

from Fellowship Baptist College

2005-2009

Core Skills

Able to handle numerous

responsibilities and can work well

under pressure.

Efficient in communicating and

sales talking.

Customer Service

Time Management

Self-Motivation

Leadership Adaptability

Critical Thinking

personal info

Nationality

Date of Birth

Marital Status

Gender

Languages

Filipinos

june 01, 1992

Single

Female

English, Filipino

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+974 - 5002 6927

***************@*****.***

DOHA, QATAR

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JOAN ESLABON DOCTO

Duties & Responsibilities;

Taking responsibility for the cash float and closing the system at the end of the shift.

Ensuring all items and available.

Carrying out temperature checks on all refrigerator equipment. Oversee the running of the café.

Carry out staff briefing pre-service.

Aug 2018 - Till Present

Designation

Company

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:

Supervisor

Caffe Vergano 1882 - Qatar

G t t d h d t

Bachelor Science in Hospitality

Management from Southland College

2009-2013

Duties & Responsibilities;

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.

Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service.

Providing training to the housekeeping staff.

Regularly taking inventory of cleaning supplies and ordering stock as needed.

Feb 2014 - Oct 2015

Designation

Company

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Lounge Crew (Barista/Waitress)

Raw Matters Café - Philippines

Duties & Responsibilities;

Champion New Policies and SOPs, Serves as a role model. No corrective actions were received for failure to adhere to standards and policies in the Table of Offenses and Penalties.

Helps and supports new and fellow Team Members in their work to contribute to overall company success.

Completes all assigned tasks on time with minimal supervision. Fulfils commitment to peers, co-workers, and supervisors/managers. Uses company resources such as equipment, supplies, materials, etc with the same care and efficiency as one’s own possession. Jan 2016 - Jan 2018

Designation

Company

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Barista

Coffee Bean and Tea Leaf - Philippines

DECLARATION

I hereby declare that the information provided above are true and best of my knowledge.

ASHABAHEBWA NORMAN

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