NAVEEN KUMAR G S

Lead Engineer

(Technical Publication Product Data Information & Management e-catalogue/BOM Aftersales Technical support) D.O.B.: 04-July-1986

Nationality: Indian

Location: Bangalore, India

Mobile: +91-991*******

Email: adx2ro@r.postjobfree.com

PROFILE SYNOPSIS:

A competent professional with 11+ Years of experience in Product data information and management with end-to-end Aftersales technical support across different industries like Automotive and heavy engineering equipment’s with hands on experience for brands such as Mack Trucks, Volvo trucks, Volvo, UD and Nova buses. An effective leader, resourcefully managed and stabilized start-up projects with delivery of 15 to 25 employees. Hands on experience in Spare part information, management and engineering, Part Attributes Configuration, Aftersales Product Support Services, CAD conversions.

Able to prioritize effectively to accomplish objectives with creativity and enthusiasm. EDUCATION:

AREA OF INTERESTS:

LANGUAGES:

TECHNICAL SKILLS:

MANAGERIAL SKILLS:

• Spare Parts Information & Engineering

• PLM/PDM Systems (Wind chill/CREO/KOLA/GLOPPS)

• Technical Authoring & Illustration (CorelDraw, Adobe illustrator, Adobe InDesign)

• CAD conversions (CATIA V5, CATIA Composer, Wind chill, CREO)

• Customer Complaints Handling (Argus & Protus)

• Part/Product Information and Content management

• Attributes Configuration & Change management

• Electronic Parts Catalogue/ Bill of Materials

• Technical Support – Component engineering

• Mainframe/ SAP – Transactional Use

• Customer Relationship and Delivery

OTHER INTERESTS:

English: Excellent reading, writing and speaking

Kannada: Excellent reading, writing and speaking

Hindi: Excellent reading, writing and speaking

Product Data & Life Cycle Management

Aftersales Support

Project Management

Travelling & Music

Football, Cricket, Badminton, Table Tennis

Reading Books

Bachelor’s degree in Mechanical Engineering (2009) Rural engineering college, Bhalki

Percentage: 64.11%`

PROFESSIONAL EXPERIENCE

Lead Engineer: Quest Informatics (2021 -2022)

Project: NOVA bus – Tech Pub Activities

Major Task: Project co-ordination and monitoring.

• Compilation of Manuals, Vehicle Record, VBEA programs, Pneumatic & Electrical Diagram release for respective customers and market.

• Resolving Technical concerns & supplier follow up on documentation and data sheets.

• Introduction of new option codes, Library management and Preparation of final vehicle.

• Documenting for new parts/Product introduction (NPI), Master data management (MDM) & Process enhancement on Vehicle Data Monitoring

Lead Engineer: Quest Informatics (2022 -till date) Project: Volvo bus – Customer Adaptation

Major Task: Product Information Specialist.

• RCA for Deviation, DCN handling, Spare part information and judgement, fixing Duplicate headers.

• Analysis and Creation of engineering BOM and supporting CAD team on the necessary information.

• Creation of information for assembly/sub assembly parts and assessing solution to NS parts.

• Coordination on new info header release, CAD corrections, Product structure.

• Customer complaints handling and documenting technical information on products and services. Lead Engineer: Quest Informatics (2016-2018)

Project: UD bus – Catalogue, manuals creation and product support. Major Task: Project execution and team handling

• Structure and concept design for manual creation and data dispose for operator and service manuals.

• Data assortment, part enlisting, Proof reading, Quality assertion of catalogues for BRT & SLF bus models.

• 2D-3D drawing conversions, verification on assembly structure, illustration creation.

• Handling issues related to EPC application, Data migration and application upgrade information.

• Review meeting on project status, delivery monitoring and process improvements. Lead Engineer: Quest Informatics (2013-2016)

Project: VOLVO - Customer Adaptation Bus body for European market (Sweden & Poland) Major Task: Project execution and team handling

• Detailed examination of part inventory and drawing changes

• Illustration creation, drawing conversion (2D to 3D), variant blend and data documentation of parts.

• Trouble shooting with clients regarding IMPACT/ TECHNICAL correction report

• Manipulating Design Change Notes, Spare part information and Judgment, verification on part assembly structure.

• Networking with clients to ascertain technical specifications and creation of new Info headers.

• Coordinating with Project managers on production task, team related works, assignments, reports on production status, lead time verification and new concept proposals.

Junior • Engineer: Conducting Quest Brainstorming Informatics sessions on Publication tools for team members. Project: MP10 EU5 for MACK AUSTRALIA and MACK US (2011-2013) Major Task: Creation and maintenance of chassis unique parts catalogue.

• Analysis on installation drawings and bill of materials for diverse section of assemblies.

• Successfully completed Part info creation, Item to attribute linking and drawing allocations.

• BOM study, assembly, part attributes and Item variant link for part structuring.

• Design/Engineering change note revise and support under different attributes combination.

• Elevated to Quality assurance team to ensure error free delivery to customer Engineer Trainee: Quest Informatics (2010-2011)

Project: Customer adaptation and model-based catalogue creation MACK US &MACK AUSTRALIA Major Task: Creation and maintenance of model-based aftermarket parts catalogue.

• Successfully Completed Comprehensive training on heavy duty truck technology.

• Resolving deviation queue of parts by error fixing.

• Creation and modification of illustration for catalogues under different info headers. Lead Engineer: Quest Informatics (2017-2018)

Project: NOVA bus – Catalogue and manuals creation Major Task: Project execution and team handling.

• Part and assembly support using Cat base application with part structure and drawing modification.

• Compilation of orders and documentation for bus release.

• Maintenance manual creation/correction for Nova bus orders.

• Production quality analysis and project status tracking for manuals creation. DECLARATION:

I hereby declare that the above-mentioned details are true to the best of my knowledge and belief. I assure to be responsible, self-motivated individual, devoted to the improvement of the organization. Lead Engineer: Quest Informatics (2018 - 2020)

Project: AMCR – NA, ECOM & Spare part Judgement

Major Task: Project execution and team handling.

• Scrutinize and plan Project forecast, feasibility report and quality Process.

• Perform quality control checks on all work; notify immediate supervision of exceptional or unsatisfactory work or other factors hindering work accomplishment.

• Operate within the bounds of the company’s compliance system – continually look for improvement to Quality process and make recommendations

• Project status monitoring, process enhancement and performing follow up meetings.

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