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Customer Service Data Entry

Location:
Xenia, OH
Posted:
July 03, 2023

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Resume:

Dilean Eduardo Munoz Cabrera

*** ***** **** ******, **********, OH, 45314 224-***-**** adx2ke@r.postjobfree.com www.linkedin.com/in/dmunoz-cs PROFESSIONAL EXPERIENCE

Cedarville University Marketing Department – Cedarville, OH Mobile Application Developer October 2022 – May 2023

● Developed two streaming mobile applications (CU Chapel+ and Resound Radio) for Cedarville university using Flutter.

● Achieved publication in one app and 90% completion in the other app in less than a 1 year. Cedarville University IT Department – Cedarville, OH IT Student Manager August 2022 – December 2022

● Lead a team of college students provide quick solutions on a personal device for students/faculty.

● Skills applied such as Leadership, Communication, Problem-solving. Cedarville University IT Department – Cedarville, OH IT Student Technician August 2021 – May 2022

● Provide quick solutions on a personal device for students/faculty with hardware or software issues with 95% success daily.

● Monitor and update ticketing system with over 20+ trouble tickets per week through efficient triaging of problems. Cedarville University IT Department – Cedarville, OH Tech Services Tier 2 Student Technician May 2022 – August 2022

● Maintains, manages, and supports all University owned PCs including faculty, staff, and classrooms.

● Installed, serviced, and upgraded over 200 Windows computers. TECKLAS SRL – Santo Domingo, Dominican Republic

Mobile Application Intern May 2021 – July 2021

● Developed an app for the company using flutter as the framework.

● Learned skills such as teamwork, Object-oriented Programming, UI/UX design. RELEVANT EXPERIENCE

Senior Design Project – Cedarville, OH 08/2022 – 05/2023 The goal of this app is to facilitate creation and maintenance of the assassin-target chain and other game information.

• Develop a mobile application for the “Assassin” game where players are assigned targets in a single and randomly ordered loop.

• Using Figma as prototyping tool to enhance user interactive experience; implementing and testing cross-platform application with Flutter and Dart; integrating Firebase tools for authentication and real-time database. National Cyber League Spring 2022 Individual/Team Game – Cyberskyline 01/2022 – 04/2022 Participated in both individual and team games gaining top 500 and top 200 respectively.

• Learned to use tools such as Wireshark, Hashcat, GoBuster.

• Learned techniques such as password cracking, XSS, log analysis, network package analysis, steganography. The Complete 2021 Flutter Development Bootcamp 2022 by Angela Yu – Udemy 01/2022 – 04/2022 Did 100% competition learning the fundamentals of Flutter and Dart

• Did 100% completion of the course developing +10 applications using flutter.

• Learned how to develop applications using Flutter and Firebase. EDUCATION

Cedarville University (ABET Accredited) – Cedarville, OH May 2023 Bachelors in computer science (Concentration in Cyber Operations) GPA: 3.6

Honors: Dean’s Honor List (Spring 2021, Spring 2022, Fall 2022, Spring 2023), International Dean's Excellence Scholarship; Cedarville Excellence Award

SKILLS

Technical skills: C++ (2 years, competent), Java (3 years, proficient), HTML (2 years, proficient), CSS (2 years, competent), Python (2 years, competent), Dart (3 years, expert), Flutter (3 years, expert), Figma, MySQL, SQL Server, Gitlab, GitHub, Windows, Linux, Microsoft Office, Agile, Scrum, Object-Oriented Design, Computer Architecture, Data Structures, Operating Systems, Spanish (native) Soft Skills: Creativity, Time Management, Work Ethic, Attention-to-detail, Communication, Interpersonal Skills, Customer Service, Troubleshooting, Teamwork, Critical Thinking

LEADERSHIP EXPERIENCE

Senior High School Committee – Santo Domingo, Dominican Republic 08/2018 – 05/2019 President

Senior Design Project – Cedarville, OH 08/2022 – 05/2023 Leader

MISO (Multicultural International Student Organization) – Cedarville, OH 08/2019 – 05/2023 Member



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