Service Representative Patient

MICHELE C. HINCZYNSKI

** ******* *****

Columbus, NJ 08022

************@*****.*** Cell: 609-***-****

Home: 609-***-****

OBJECTIVE: To utilize my technical and personal skills in a medical environment where I can contribute to the overall success of the organization and work with a team of professionals dedicated to exceptional patient satisfaction.

EXPERIENCE

RWJ BARNABAS HEALTH PART-TIME MARCH 2021 – MARCH 2022 Patient Service Representative

Performed all administrative duties required for a start-up physical therapy office in an assisted living environment

PATIENT FIRST DECEMBER 2019 – MARCH 2020

Patient Service Representative

Registered incoming patients for sick visits, physicals, follow-up appts and workers compensation claims

Answered in-coming phone calls pertaining to in- office questions at patient first Balanced cash drawer daily before and after shift

Faxed documents to insurance companies

LAWRENCEVILLE DERMATOLOGY 2003 – 2019

Office Administrator

Responsible for handling high volume incoming calls, scheduling patient appointments, collecting/updating pertinent personal information, confirmation of appropriate medical coverage and doctor’s referral upon patient arrival. Completed the check in process and coordinate with the other professional staff to insure a timely and efficient patient visit. Communicate with professionals at other medical practices to provide/obtain reports and correspondence necessary for doctors to treat patients during their office visit. Communicate with pharmacies to verify that patient’s prescriptions are approved by insurance.

Collect patient co-pays and schedules follow up visits. GRADUATE OF HOPEWELL VALLEY REGIONAL HIGH SCHOOL

References furnished upon request

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